Guest Services

AMB Group, LLC

4d • Onsite

About The Position

Role and Responsibilities Rotate through housekeeping, kids’ program, and dining room duties based on daily scheduling needs. Complete weekly dishwashing shifts as assigned. Assist with additional ranch operations, which may include hiking guiding, bartending, retail shop support, airport transportation, landscaping, high ropes course facilitation, or golf course duties. Deliver friendly, attentive, and professional service to guests in all areas of the ranch. Maintain high standards of cleanliness, organization, safety, and hospitality across all workstations. Work collaboratively with fellow team members to create a seamless and memorable guest experience. Adapt to a wide variety of tasks and changing priorities throughout the season. Contribute to a positive, community-focused living and working environment.

Requirements

• Strong customer service orientation with a warm and friendly demeanor.
• Ability to work hard, stay flexible, and adapt in a fast-paced, ever-changing environment.
• Willingness to learn new tasks and rotate between multiple departments.
• Comfortable working closely with a team and living in a communal seasonal setting.
• Ability to lift, carry, and complete physical tasks related to housekeeping, dining service, and program support.
• Valid driver’s license (for those involved in guest transportation).

Nice To Haves

• Previous experience in hospitality, customer service, childcare, food service, or outdoor recreation.
• Skills or interest in areas such as guiding, bartending, ropes course facilitation, landscaping, or retail.
• First Aid/CPR certification or willingness to obtain.

Responsibilities

• Rotate through housekeeping, kids’ program, and dining room duties based on daily scheduling needs.
• Complete weekly dishwashing shifts as assigned.
• Assist with additional ranch operations, which may include hiking guiding, bartending, retail shop support, airport transportation, landscaping, high ropes course facilitation, or golf course duties.
• Deliver friendly, attentive, and professional service to guests in all areas of the ranch.
• Maintain high standards of cleanliness, organization, safety, and hospitality across all workstations.
• Work collaboratively with fellow team members to create a seamless and memorable guest experience.
• Adapt to a wide variety of tasks and changing priorities throughout the season.
• Contribute to a positive, community-focused living and working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees