Outside Fiber Technician

Greenlight Networks • Baltimore, MD

6d • $22 - $27

About The Position

Greenlight Networks is bringing ultra-high-speed fiber internet to Baltimore with a planned $100 million investment to expand connectivity, create jobs, and support the city’s digital future. Founded in 2011, we deliver internet speeds up to 8 Gigabits per second—faster and more reliable than traditional providers—with simple, transparent pricing and no hidden fees. Construction is already underway in neighborhoods across the City. We’re committed to Baltimore for the long term—establishing a regional office, hiring locally, and partnering with community organizations to help close the digital divide. At Greenlight, our mission is simple: connect communities by delivering the best internet experience so residents and small businesses can work, play, and live without limits. As our first Outside Fiber Technician , in Baltimore, you will be one of the initial points of contacts for our customers ensuring they experience a seamless installation process ensuring the highest level of customer experience is exceeded by providing an ultra-high-speed internet service.

Requirements

• Excellent teamwork ability and customer service skills.
• Understanding fiber optics cabling and splicing.
• Computer & home networking skills; basic electronic audio/video knowledge is helpful.
• Skilled in of use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Splicers, Hammer Drill.
• A high standard of work ethics with an ability to perform all work in a neat and quality manner.
• Ability to adhere and knowledge of safety guidelines and requirements including wearing all forms of PPE.
• Ability and desire to work in adverse conditions including all weather conditions.
• Must have great work ethic enjoys sharing knowledge and skills with others and train as needed.
• Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
• Must be able to stoop, kneel or crouch for long periods of time.
• Must be able to lift 50 pounds and carry 25 pounds consistently.
• Ability to work flexible schedules including weekends, holidays, evenings, and overtime as required.
• This position requires driving a company vehicle. Candidates must have a valid driver’s license and a driving record that meets our insurability requirements.
• Ability to clear Pre-employment drug test, pre-employment background check.
• Ability to read a print and follow color coordinated routings.
• Five years’ experience preferred working in a customer-facing, installation environment (fiber, cable, telecom and/or electronics) required
• High school diploma or GED required

Nice To Haves

• College or technical/vocational school a plus
• Preference given to candidates that have fiber installation experience and/or experience working with fiber technologies in a telecommunications environment

Responsibilities

• Cabling testing and documentation (all media types)
• Installation, maintenance, and troubleshooting of fiber optic systems and networks.
• Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations
• Working as part of a collaborative team to ensure premiere service to our business and residential customers
• Helping with other business related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED