Outside Automotive Coordinator

GiveMeTheVin.com•Dallas, TX

About The Position

Manage account(s), maintaining effective communications and ensuring recon requirements are met. Review and update condition report; approve and audit vehicle repair. Walk vehicles while inspecting and make recommendations for reconditioning to increase vehicle value. Look at oil to determine if there is any engine sludge. Jump vehicles to obtain mileage. Look under rear bumper to check for any additional damage under the vehicle when suggesting a new bumper to clients. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Manage vend out process for account(s). This included gate pass, vending out, estimates, approvals, announcements, repairs and vehicle returns. Communicate with CR and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. Work with lot operations and zone administrators to ensure appropriate scanning and organization of account vehicles. Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management.

Requirements

High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field.
Basic computer skills required.
Ability to drive vehicles with standard and automatic transmission.
Ability to provide good customer service and multi-task.
Must have basic automotive knowledge.
Knowledge with mechanical repairs and condition report writing required.
Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc.
Constantly required to enter and exit vehicles.
Ability to walk long distances.
Regularly required to stand, walk, reach, talk, and hear.

Responsibilities

Manage account(s), maintaining effective communications and ensuring recon requirements are met.
Review and update condition report; approve and audit vehicle repair.
Walk vehicles while inspecting and make recommendations for reconditioning to increase vehicle value.
Look at oil to determine if there is any engine sludge.
Jump vehicles to obtain mileage.
Look under rear bumper to check for any additional damage under the vehicle when suggesting a new bumper to clients.
Respond to customer inquiries relating to vehicles.
Provide quality service and assist in resolving problems.
Manage vend out process for account(s). This included gate pass, vending out, estimates, approvals, announcements, repairs and vehicle returns.
Communicate with CR and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
Work with lot operations and zone administrators to ensure appropriate scanning and organization of account vehicles.
Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Actively participate in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.