Full Time Outreach Worker (MOC NWT)

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

19d•$21 - $23

About The Position

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59th – W. 110th Street & E. 59th – E. 96th Street, river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river. Purpose of Position: The Outreach Worker works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position responds to 311 community calls, assists with housing placements, and meets clients “where they are at” utilizing motivational interviewing techniques. The position works in conjunction with MOC teams. Schedule: Monday-Sunday Monday-Friday 9am-5pm Monday-Friday 4pm-12am Monday-Friday 11pm-7am Hourly Rate: $20.64-$22.97 Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Requirements

High School diploma required; Bachelor’s degree preferred
Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years)
Experience with persons with mental illness or homelessness preferred
Ability to be flexible in a fast paced work environment
Strong written and verbal skills
Team player
Good judgement
Proficient in Microsoft Outlook
Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES
Frequent walking and standing
Ability to lift up to 30 lbs, including client belongings
Indoors and outdoors; all weathers
Must be able to drive and handle city traffic

Responsibilities

Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients
Outreach new and current clients in promoting service goals and escorting clients when needed
Respond to special assignments from DHS, Community officials, and other organizations
Communicate and build relationships with community stakeholders
Respond to 311 calls regarding unsheltered individuals
Assess individuals for safety and advocate for additional services when needed
Document client engagements, area reports, and special assignments in MOC and DHS databases
Prepare reports on shift activities and client status
Assist in training of new staff and participate in group trainings for current staff
Drive outreach vehicle
Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times
Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan
Ability to work some holiday shifts required
Other duties as assigned