Outreach Worker

Greenwich House Inc • New York, NY

3d • $45,000 - $50,000 • Onsite

About The Position

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org [http://www.greenwichhouse.org].

The Opportunity

Greenwich House is seeking a compassionate, reliable, and community-focused Outreach Worker to join our team under the CASN SOR-4 grant. This role is rooted in harm reduction and engagement, working directly with individuals who are unhoused or at high risk of substance use–related harm. The Outreach Worker will meet people where they are—both literally and figuratively—building trust, offering resources, and supporting pathways into treatment, recovery, and stabilization.

This is an exciting opportunity for someone who believes in low-barrier, person-centered care and wants to be part of a mission-driven organization making a real impact across New York City.

Requirements

• Experience in outreach, harm reduction, peer support, or community-based human services preferred
• Strong understanding of substance use disorder, homelessness, and barriers to treatment
• Ability to engage individuals with respect, empathy, and cultural humility
• Excellent communication and interpersonal skills
• Comfort working in the field and engaging hard-to-reach populations
• Basic computer skills and ability to complete timely documentation

Nice To Haves

• Bilingual (Spanish/English) a plus
• Lived experience is valued and welcomed

Responsibilities

• Conduct street-based and community outreach to individuals who are unhoused or at risk of substance use–related harm
• Utilize harm reduction principles to engage individuals in a non-judgmental, trauma-informed manner
• Provide education on overdose prevention, safer use practices, and available treatment options
• Distribute harm reduction supplies and resources in accordance with program guidelines
• Support individuals in accessing substance use treatment, medical care, mental health services, and social services
• Build and maintain relationships with community partners, shelters, treatment providers, and referral sources
• Document outreach encounters, referrals, and outcomes in required data systems in compliance with grant requirements
• Participate in team meetings, supervision, and required trainings related to CASN SOR-4 deliverables
• Assist with outreach events and community engagement activities as needed
• Uphold confidentiality, ethical standards, and Greenwich House policies at all times

Benefits

• Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience.
• Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents.
• Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events.
• Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed