Outreach Specialist
About The Position
WelbeHealth provides life-extending health care to our most vulnerable seniors through its innovative PACE model of care, serving as both the health plan and the provider. This allows participants to live safely in their homes rather than moving into skilled nursing facilities. The Outreach Specialist plays a critical role on the Marketing, Outreach, & Enrollment (MOE) team. This role is the driver of enrollment success, building relationships in the community, generating quality referrals, and guiding prospective participants into the PACE program. This role is different because it involves connecting vulnerable seniors with life-changing care without "hard sell" pressure, is mission-driven, focuses on building genuine, ongoing relationships with seniors, caregivers, and community partners rather than transactions, and adopts a community-first approach through events, local organizations, and face-to-face outreach instead of cold-calling.
Requirements
- DHCS training and exam as a marketing representative within 30 days of hire
- Minimum of one (1) year of experience in a sales and marketing role
- Technology experience which can include Salesforce, Athena, etc.
Nice To Haves
- Bachelor’s degree in marketing or health care administration preferred
- At least one (1) year in a healthcare or senior care setting preferred (within service area preferred; outside sales experience preferred)
- Outside sales and marketing experience
Responsibilities
- Coordinate and initiate outreach and engagement activities in communities
- Identify opportunities to collaborate with community organizations to generate qualified leads, leading to potential enrollments
- Establish and maintain relationships with community leaders and partners including senior centers, assisted living facilities, food banks, churches, and other community-based organizations
- Develop and implement monthly marketing plans to consistently achieve monthly enrollment metric goals with MOE Director
- Provide education regarding WelbeHealth’s services to community referral sources
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- 17 days of personal time off (PTO)
- 12 holidays observed annually
- 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
