Outreach Specialist
About The Position
Lead with heart, serve with purpose. Join U.S. VETS to empower homeless and at-risk veterans and families to rebuild their lives. Are you passionate about making a difference in the lives of veterans? U.S. VETS, the nation’s largest nonprofit dedicated to ending veteran homelessness, is seeking a motivated Outreach Specialist to connect veterans experiencing homelessness or at risk of homelessness to housing and comprehensive support services. This is an ideal opportunity for someone who thrives in the community, enjoys building relationships, and wants to help veterans achieve independence. What You’ll Do Publicize U.S. VETS services by visiting shelters, treatment programs, transitional housing, sober living programs, soup kitchens, and other locations where people experiencing homelessness may congregate Maintain a database of client information and referrals to track veterans and schedule screening appointments Coordinate transportation for veterans to U.S. VETS sites and program events Collaborate with external service providers to ensure timely collection of required paperwork for client files Produce weekly reports of veterans encountered by the outreach team Assist with communication of upcoming projects and special events sponsored by the outreach team Attend weekly outreach meetings and participate in team activities Perform other duties as assigned Additional Program-Specific Duties For Outreach Specialists working with SSG FOX clients: Report to the head of clinical services or Director of Behavioral Health Complete VA dashboard assessments, CSSR forms, PHQP, and intake psychosocial assessments Build rapport and maintain relationships with clients and community partners
Requirements
- Bachelor’s degree in social services or related field
- Experience working with people experiencing homelessness and/or the veteran population
- One year of experience in social services (employment at U.S. VETS for at least six months may substitute for one year of experience)
- Strong oral, written, and communication skills
- Strong organizational skills and ability to work within a team
- Computer literacy and proficiency in Microsoft Office
- Valid driver’s license and ability to meet company insurance requirements
Responsibilities
- Publicize U.S. VETS services by visiting shelters, treatment programs, transitional housing, sober living programs, soup kitchens, and other locations where people experiencing homelessness may congregate
- Maintain a database of client information and referrals to track veterans and schedule screening appointments
- Coordinate transportation for veterans to U.S. VETS sites and program events
- Collaborate with external service providers to ensure timely collection of required paperwork for client files
- Produce weekly reports of veterans encountered by the outreach team
- Assist with communication of upcoming projects and special events sponsored by the outreach team
- Attend weekly outreach meetings and participate in team activities
- Perform other duties as assigned
- Report to the head of clinical services or Director of Behavioral Health
- Complete VA dashboard assessments, CSSR forms, PHQP, and intake psychosocial assessments
- Build rapport and maintain relationships with clients and community partners
Benefits
- Comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, and more
- Opportunities for advancement through professional development and mentorship
- Supportive culture with a mission-driven team committed to collaboration and excellence
- Meaningful work that changes lives by helping veterans and their families find housing, healing, and hope
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
