Outreach Specialist - Project Hope

The Salvation Army Southern California•Phoenix, AZ

10d

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requirements

Associate of Arts Degree in Human Service or equivalent combination of education, training, and experience
Ability to work independently with limited supervision, but also coordinate services with other team members
Ability to relate to people in crisis, who suffer from serious mental Illness, chemical dependency, physical disability, chronic homelessness, or diverse cultures
Comprehensive knowledge of community resources
Excellent verbal and written communication skills
Proficient in MS Office Suite
Pass a criminal background check and have a good driving record
Must possess a current Arizona Driver's License

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Provide outreach services to areas of Phoenix where the homeless congregate
Work with clients to develop case plans and establish an action plan, availability, and eligibility for services to ensure a smooth transition through the continuum of care
Provide transportation for program participants as requested by TSA caseworkers
Contact Program Manager for direction and assistance with client cases, conflict resolution, crisis intervention, documentation issues, client advocacy, or crisis situations as needed
Complete all required case management documentation and data entry regarding client files, eligibility screenings, and reports
Be familiar with and contribute to agency compliance with expectations and grant outcome mandates
Maintain and build on current relationships with partnering agencies and field contacts
Communicate in a professional manner with cooperating community agencies
Perform follow-up communication with referral agency as needed
Inform Program Supervisor when new contacts are made to facilitate an on-going relationship
Attend required supervisory, team and educational meetings as arranged by the Program Manager
Report issues of concern, abuse, or neglect to designated agency, Program Manager, and Social Services Director immediately
Properly maintain Program vehicles and complete travel logs in detail
Promote and maintain an orderly and professional work environment
Perform additional duties as required