Outreach Representative, Michigan
About The Position
We are looking for an Outreach Representative to join us in leading our organization forward. McLaren Health Care is one of Michigan's fastest growing health systems. With 13 hospitals, annual revenues of over $6 billion, and a service area that covers 75% of the state of Michigan, McLaren is committed to the highest levels of patient care. McLaren Physician Partners is a joint venture partnership between the McLaren Healthcare System and our Physician members. Our focus is to support physician offices in all aspects of care delivery and operations including clinical integration, contracting, quality, care coordination, and care management across all settings. To learn more about MPP please visit https://www.mclaren.org/mclaren-physician-partners/mclaren-physician-partners-home Position Summary: Responsible for supporting quality performance in payor programs with a focus on primary health care gaps. The position will abstract clinical data from electronic medical records for care gaps, enter data into various payor and proprietary program portals. Responsible for HEDIS gap closure, well visit outreach, and patient communications. Interacts with MPP Quality Field Team, Care Coordination, Provider Offices and Payor partners as assigned. This position is fully remote. #LI-AK1
Requirements
- High School Diploma or equivalent educational certification.
- Two (2) years' clerical experience in a health care setting.
Nice To Haves
- NCQA experience specific to HEDIS specifications and measurements.
Responsibilities
- supporting quality performance in payor programs with a focus on primary health care gaps
- abstract clinical data from electronic medical records for care gaps
- enter data into various payor and proprietary program portals
- HEDIS gap closure
- well visit outreach
- patient communications
- Interacts with MPP Quality Field Team, Care Coordination, Provider Offices and Payor partners as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
