Outreach Program Coordinator - 1.0 FTE

Universities of Wisconsin • Menomonie, WI

1d • Onsite

About The Position

Outreach Program Coordinator – 1.0 FTE We are hiring two Outreach Program Coordinators in the Educational Pathways and Outreach department. One position is a 1.0 FTE (40 hours per week) appointment and the other is a 0.8 FTE (32 hours per week) appointment. This posting is for the 1.0 FTE (40 hours per week) position. Please see the link for the alternate 0.8 FTE (32 hours per week) posting here. If you are interested in either FTE option, you are welcome to apply to both postings for consideration. The Outreach Program Coordinator coordinates continuing education programming, youth programming, and other events. This academic staff position supports the planning, development, administration, and operational management of programming related to meeting the institutional goals of 1) being a 12-month active campus and 2) increasing the number of revenue-generating, non-degree bearing, faculty led initiatives and cross-college programs. This position will work with internal and external partners to organize the development and delivery of programs, such as conferences, continuing education course offerings, youth camps, and other events assigned to the Unit. The coordinator assists with policy development and organizes resources to promote stable and productive relationships between the university and local community. In addition, the individual in this role provides logistical support to the Unit. This position reports to the Associate Director of Educational Pathways and works collaboratively with the Educational Pathways and Outreach (EPO) team members. This is an academic staff, annually renewable position.

Requirements

• Bachelor’s degree.
• Demonstrated organizational and time management skills to manage, track, and work on multiple complex tasks
• Demonstrated professional oral, written, and interpersonal communication skills
• Demonstrated service excellence mindset
• Ability to meet time-sensitive deadlines
• Ability to work independently, resolve problems and make decisions
• Ability to utilize appropriate technology for the position (e.g., Artificial Intelligence, Microsoft Office Suite, etc.)
• Ability to participate as an active team member

Nice To Haves

• Experience with implementing and coordinating logistics for programs and/or events
• Possess strong analytical and troubleshooting skills
• Experience with project management concepts and tools
• Experience in continuing education, community outreach, youth programming, or partnership development

Responsibilities

• Serve as the lead for registration services for all programs and events supported by the EPO unit: Set up registration for each program or event in collaboration with EPO Program Managers and/or leadership Maintain participation and achievement of learner CEUs and distribute to awardees Maintain enrollment reports for programs and events supported by the EPO Unit Identifies opportunities for program improvements or new outreach program development.
• Provide logistical support to the EPO Unit offerings and events: Evaluate, recommend, and secure program facilities or venues, participant materials, appropriate signage, and evaluation Serve as the lead for program registration processes and systems Research, recommend and make purchasing, catering, and work requests based on input from the program or event manager Secure, organize, and provide direction for student and community volunteers Assist program or event manager with set-up needs and day of event activities Respond to presenter and participant needs Design, implement, and summarize program evaluations Compile program final report documents, in collaboration with program manager and financial specialist Participates in program evaluation and process improvement Generate and disseminate appropriate thank you letters (which may include evaluation summary distribution).
• Crosstrain with and serve as back-up to Marketing Specialist: Order participant and presenter premium materials (i.e., bags, mugs, etc.), in collaboration with marketing specialist Assist marketing specialist in entering changes for web page maintenance Assist marketing specialist in email campaigns.
• Provide logistical support for event presenters and speakers and other duties as required: Collect information on session details, title, description, bio, photo Provide handout materials from presenters to participants; Arrange for required audio visual equipment Assist presenters with travel plans, as needed.
• Schedules day-to-day activities for program staff and student and community volunteers
• Directs the implementation of program policies and procedures
• Identifies opportunities for program improvement or new outreach program development
• Identifies, promotes, and maintains internal and external partnerships to promote the outreach program
• Schedules and secures logistics and resources in support of an outreach program

Benefits

• The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.
• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level