Outreach & Navigation Specialist

Sonoran Prevention Works • Tucson, AZ

1d • $22 - $24 • Remote

About The Position

Reporting to an Outreach & Navigation Manager, the Outreach and Navigation Specialist is a cross-trained harm reduction professional responsible for delivering integrated syringe services, HIV/HCV testing, resources, and systems navigation to people who use drugs across Arizona. This position ensures that participants have equitable access to safer use supplies, testing, overdose prevention tools, education, and referrals to supportive services.
The Outreach and Navigation Specialist provides direct participant support in field, mobile, and community settings while maintaining accurate data and fostering relationships with partner agencies. This role blends participant engagement, health education, and navigation in alignment with Sonoran Prevention Works’ mission and harm reduction principles.
This position will complete regular fixed responsibilities, as well as have the opportunity to take on occasional special projects.

Requirements

• Must be proficient in Microsoft Office and Google Drive
• Excellent interpersonal and communication skills
• Excellent organizational and self-management skills
• Must be self-motivated and creative in problem-solving
• Must embrace the concept of harm reduction and be comfortable engaging with people who use drugs and their families
• Must have a habit of excellent attendance
• Ability to effectively collaborate with others & work in a team setting
• Must be proficient in Microsoft Office, and/or Google worksuite
• Must hold a valid driver’s license in the State of Arizona
• Must have own reliable transportation
• Must be able to work flexible hours, including evenings & weekends on occasion

Nice To Haves

• Personal experience related to substance use
• Previous outreach experience
• Applicants fluent in Spanish are strongly encouraged to apply
• Peer Support Specialist or Community Health Worker certification
• Experience with data collection and data entry

Responsibilities

• Distribute safer use and overdose prevention supplies via fixed site, mobile, and street-based outreach.
• Conduct HIV and Hepatitis C rapid tests and provide post-test counseling, education, and linkage to care.
• Conduct blood draws (phlebotomy) for HIV and HCV reactive participants once trained and training provided by SPW (as applicable).
• Deliver individualized harm reduction education focused on safer use, wound care, and overdose prevention.
• Build trusting relationships with participants and ensure low-barrier, judgment-free access to services.
• Identify new outreach locations and populations for engagement and harm reduction delivery.
• Support community and partner events providing harm reduction education and materials.
• Provide warm handoffs and follow-up support for participants seeking treatment, healthcare, or other resources.
• Maintain updated knowledge of local housing, healthcare, legal aid, and social service resources.
• Serve as a liaison between participants and community organizations to reduce systemic barriers.
• Advocate for participant needs through trauma-informed and person-centered navigation.
• Maintain timely and accurate data entry in accordance with program and funder requirements.
• Assist with inventory management and kit-making activities.
• Participate in all required check-ins, team meetings, and trainings.
• Support quality assurance and data integrity processes for program reporting.
• Contribute to department-wide initiatives and special projects as assigned.
• Other duties as assigned by management in the employee’s line of reporting.

Benefits

• health, dental, and vision insurance for employee and dependents with significant employer contribution
• retirement with company match
• up to 120 hours of paid vacation in the first year with additional annual accrual
• 2 weeks of sick leave
• paid holiday leave for all federal holidays and the week between Christmas Eve and New Year’s Day
• company cell phone
• travel reimbursement
• some schedule flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed