Outreach Manager

CESC Inc. - The Kearney CenterTallahassee, FL
9d

About The Position

The Outreach Manager is responsible for the management of daily operations of the Outreach team to include recruitment, maintenance, training and scheduling of Outreach personnel. This position will work closely with the Chief Operating Officer to ensure management is in compliance with operations and supports program needs. The Outreach Manager is also responsible for coordinating community outreach activities to include representation at events, hosting events to raise brand awareness, helping to raise support for programs. This position will work closely with the Outreach partner agencies to oversee awareness and outreach efforts.

Requirements

  • Bachelor’s Degree in social work, psychology, human relations, or related field
  • At least two years of related experience in volunteer recruitment and management, preferred
  • Experience in outreach preferred
  • Strong verbal, written, and interpersonal communication skills
  • Ability to network, make, and build connections on behalf of the Kearney Center
  • Must have strong organizational skills and ability to handle multiple projects simultaneously
  • Strong time management skills with ability to meet deadlines
  • Must be comfortable with public speaking and effectively communicate both verbally and in writing
  • Must be able to collaborate with staff and adjust smoothly to prioritize projects
  • Ability to work independently and take initiative
  • Commitment to practicing the values of dignity and respect with clients, coworkers, and external constituents
  • Ability to remain focused and calm in dynamic, fast-paced environment
  • Cooperative and flexible with people and systems
  • Demonstrated proficiency with computers: Windows, MS Office, email, and databases
  • Prolonged periods of sitting at a desk and working on a computer.

Responsibilities

  • Develops and implements a robust community outreach program to increase awareness and build relationships of the organization.
  • Recruits, leads, manages, and coordinates the overall volunteer program on behalf of the Kearney Center to include individuals and groups.
  • Responsible for orientation, training, scheduling, retention, and dispersion of volunteers to respective departments.
  • Manages logistics and coordinates with Director of Community Impact on communication for collection drives and in-kind donations.
  • Represents the Kearney Center at community outreach events and builds relationships with relevant community groups.
  • Assists with peer to peer fundraising recruitment, oversight, and outreach efforts.
  • Maintains a community presences through membership in various civic and professional groups.
  • Conducts analysis and provides regular statistical and activity reports on outreach efforts.
  • Assess and report on regular visitor feedback through comment forms.
  • Evaluate all aspects of outreach program efforts for effectiveness and to implement changes to improve.
  • Seeks and manages speaking engagement opportunities to represent the Kearney Center and its mission.
  • Network, develop and maintain relationships with partner agencies.
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