Outreach Coordinator

WVU Medicine

11d

About The Position

Responsible for working closely with Department leadership and other outreach entities to support all services. This position serves to ensure our ongoing communication and tactical service efforts are managed and delivered to the highest standards. Under the direction of leadership, this position will plan, organize, coordinate, and accomplish strategic objectives of the clinical operation and services.

Requirements

• Bachelor’s Degree OR High School Diploma AND three (3) years of professional experience in a healthcare setting.
• Excellent administrative and organizational skills and the ability to multi-task.
• Ability to interact effectively with a variety of healthcare providers and other contacts.
• Excellent oral and written communication skills.
• Proficient in the use of Microsoft Office software (Word, Excel, PowerPoint, etc.).
• Stand, walk, sit, and drive.

Nice To Haves

• Three (3) years of professional experience in a healthcare setting.

Responsibilities

• Works with department leadership to ensure the tactical and strategic needs of the programs are well described, understood and that the required outreach activities are delivered upon.
• Manage a large number of projects with competing priorities and timelines.
• Assists in program effectiveness by identifying short-term and long-term opportunities.
• Serves as a liaison for the department, providers, patients, and families to provide customer support.
• Provides daily lead support and supervision of staff to ensure prompt, courteous service to patients, providers and co-workers with all patient interaction.
• Works with department leaders to standardize procedures and operations to all sites.
• Plans, organizes, coordinates & accomplishes objectives for outreach meetings.
• Manages physician schedule to ensure coverage and utilization of all appointment slots are met.
• Coordinate patient outreach for those patients to ensure quality standards for continuity of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees