Outreach Coordinator

The Home for Little Wanderers • Boston, MA

4d

About The Position

This is a position exclusive to the Children’s Community Support Collaborative. Outreach Coordinators provide and oversee outreach services which include community-based individual and family therapeutic services, crisis intervention, and case management. They also are a member of CCSC’s Management team.

Requirements

• High school diploma or GED
• 2 years childcare and/or mentorship experience with a similar population.
• Supervisory experience preferred
• May be required to provide behavioral support
• Required to carry a mobile device
• Required to operate a vehicle (personal or agency-owned) and transport clients
• Required to have a valid driver's license and a satisfactory driving record
• Must be able to work with people of different backgrounds, languages and ethnicities
• Frequent walking, standing, climbing stairs, and traveling to client home communities
• Computer literacy, including Microsoft Office with the ability to learn new software applications

Nice To Haves

• Supervisory experience preferred

Responsibilities

• Maintain a caseload of approximately 3–4 clients. Provide community-based counseling and therapeutic support to clients, support with case management tasks, and act as an advocate for clients.
• Complete all required documentation for assigned cases.
• Continuously communicate with internal and external collaterals and work with an interdisciplinary team. This may include extensive phone/electronic contact and scheduling and attending meetings.
• Provide direct supervision to approximately 2–4 Outreach Department employees. Support and monitor performance, professional development, and accountability.
• Facilitate regular Outreach Team meetings to ensure team coordination and connection.
• Participate in Management Team meetings and contribute to organizational decision-making.
• Serve in the Administrator-on-Call (AOC) rotation and respond to program needs during assigned coverage periods.
• Participate in interviewing, hiring, and onboarding Outreach staff.
• Participate in quality improvement initiatives and utilization review processes to ensure compliance with contract, licensing, and regulatory standards.

Benefits

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees