Outreach Coordinator Intern - Middle East/North Africa Homeland
About The Position
The MENA Outreach team is responsible to promote FamilySearch in the Middle East and North Africa homeland and among people worldwide who have a heritage from the region. The general audience is both members of the Church as well as the general public. The team's objective is to create awareness of FamilySearch as well as support efforts to increase FamilySearch.org accounts, increase names added to the tree and other contributions (memories, sources, etc.), and names submitted for temple ordinances. The MENA Outreach team also supports outreach activities to engage record custodians. Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter. o Enhance and document the process for outreach content creation and approval to encompass various content types (social media post, blogs, videos, ads, etc ) and channels (FamilySearch website, YouTube, Meta, Google, WhatsApp, etc.) by working with vendors, internal teams and systems (PSD, BrightSpot , Sprinklr, etc.) o Create and share relevant data reports and analyses relative to MENA tree and MENA FamilySearch experiences (e.g. Arabic page, book resources, Wiki, etc.) to inform content, product and outreach strategies. o Support ongoing MENA Wiki content and experience. Specific project to be identified. o Support in region and diaspora events including: ▪ Lebanon family history event (post event outreach) ▪ Ramallah Convention participation ( July, 2025) ▪ U.S. diaspora event (2025 TBD) ▪ Brazil virtual event (2025 TBD) ▪ RootsTech 2026 event preparation o Collaborate on the creation of patron experiences and journey mapping. ▪ Record Custodian journey map tracking through GRMS ▪ Researcher journey map and tracking
Requirements
- Excellent writing skills
- Excellent organizational skills
- Ability to multi-task, interface with individuals at all levels within and without the organization in a professional manner
Nice To Haves
- Experience with SEO
- Experience with video creation and editing for social media
- Familiarity with the Middle East and North Africa
- Familiarity with the Arabic language
- Familiarity with FamilySearch.org
Responsibilities
- Enhance and document the process for outreach content creation and approval to encompass various content types (social media post, blogs, videos, ads, etc ) and channels (FamilySearch website, YouTube, Meta, Google, WhatsApp, etc.) by working with vendors, internal teams and systems (PSD, BrightSpot , Sprinklr, etc.)
- Create and share relevant data reports and analyses relative to MENA tree and MENA FamilySearch experiences (e.g. Arabic page, book resources, Wiki, etc.) to inform content, product and outreach strategies.
- Support ongoing MENA Wiki content and experience. Specific project to be identified.
- Support in region and diaspora events including: Lebanon family history event (post event outreach) Ramallah Convention participation ( July, 2025) U.S. diaspora event (2025 TBD) Brazil virtual event (2025 TBD) RootsTech 2026 event preparation
- Collaborate on the creation of patron experiences and journey mapping.
- Record Custodian journey map tracking through GRMS
- Researcher journey map and tracking
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
251-500 employees
