Outreach and Engagement Specialist

The Ohio State University

5d • $44,025 - $57,900 • Remote

About The Position

The Higher Education Center for Alcohol and Drug Misuse Prevention and Recovery (HECAOD) is hiring an Outreach and Engagement Specialist to serve as the strategic leader for its outreach, engagement, and advocacy efforts. An academic center housed in the College of Social Work (CSW) and a collaboration between CSW, the College of Pharmacy, and the Office of Student Life, HECAOD provides training, tools, and resources to campus professionals working to address collegiate substance misuse and gambling across the continuum. Learn more about the Center's mission here: https://hecaod.osu.edu/about/. Reporting to the Managing Director, this position is responsible for designing and executing a multi-year strategic plan for membership engagement that hinges on the cultivation of collaborative relationships with campus professionals nationwide. This role requires a high degree of autonomy to develop data-driven practices, engagement metrics, and value-proposition models that drive membership acquisition and long-term retention. Beyond operational management, this role will act as a lead advocate and relationship broker, cultivating strategic partnerships with potential funders and corporate sponsors to diversify the Center’s revenue streams and move its mission forward. This critical function involves navigating complex organizational structures, drafting external communication and promotions, and facilitating monthly meetings of the National Consortium of State Coalitions, where the Specialist serves as the vital link between statewide collegiate health and well-being coalitions and the Center’s leadership. Finally, the Specialist ensures continuous improvement by designing annual satisfaction assessments and impact reports, transforming stakeholder feedback into a strategic roadmap that ensures the Center remains the premier partner for collegiate recovery and prevention professionals. This position is fully remote, however, occasional travel will be required as the Outreach and Engagement Specialist will represent HECAOD at national, regional, and state conferences.

Requirements

• Bachelor's degree or equivalent experience.
• 4 years of relevant experience required.
• Proficient with Microsoft Office applications
• strong verbal and written communication skills
• ability to manage multiple priorities in an autonomous fashion with accurate attention to detail
• strong organizational skills
• 1 year of customer service experience.
• Strong, reliable internet connection.

Nice To Haves

• 4-8 years of relevant experience preferred.
• Additional Education Desired - Master's Degree
• Three or more years’ experience working in a university environment; experience in public health theory and practice and/or coalition development; experience in marketing or sales a plus.

Responsibilities

• Strategic Planning and Membership Management Design and lead the execution of a strategic plan for membership engagement, ensuring alignment with HECAOD’s mission to support campus professionals
• Develop and implement data-driven practices, engagement metrics and value-proposition models to increase membership retention and acquisition
• Lead the lifecycle of membership engagement for both new and existing HECAOD members
• Manage and optimize HECAOD’s member database and resource portal, ensuring these platforms provide a seamless user experience and yield actionable data to inform retention and growth strategies
• Relationship Cultivation and Outreach Identify and cultivate strategic relationships with potential program funders.
• Lead the development of external-facing communication assets that highlight the Center’s impact to stakeholders.
• Draft proposals and partnership agreements, working to secure external support for Center initiatives.
• Convey complex and sensitive information regarding alcohol, other drug, and gambling harm prevention, treatment, and recovery to a variety of audiences, utilizing non-stigmatizing, person-first language.
• Represent HECAOD at national, regional, and state meetings/conferences, both virtually and in-person
• Oversee the National Consortium of State Coalitions, meeting with them monthly and facilitating the execution of the consortium’s goals
• Evaluation and Impact Reporting Design and execute annual membership satisfaction assessments and stakeholder feedback loops to evaluate program efficacy and identify areas for strategic growth
• Synthesize engagement data into monthly and annual reports for Center leadership and the Internal Advisory Board, highlighting progress towards the strategic plan

Benefits

• Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level