Outpatient Support & Data Lead
New Horizons of the Treasure Coast Inc.•Stuart, FL
About The Position
The Outpatient Support & Data Lead plays a vital role in coordinating outpatient operations, mentoring administrative staff, and transforming operational data into actionable insights. This position ensures a balance between compassionate service and efficient workflow — helping our team deliver outstanding care and support to every patient we serve.
Requirements
- An associate's degree or five years of experience will be considered.
- A minimum of two years of supervisory experience is recommended
- Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: https://info.flclearinghouse.com
Nice To Haves
- A collaborative leader who enjoys helping others grow and succeed.
- Strong analytical and data management skills with a keen eye for detail.
- Excellent communication and problem-solving abilities.
- Experience with EHR systems and healthcare administrative workflows.
- A positive attitude, adaptability, and a passion for improving processes and service quality
- Knowledge of billing and collection processes.
Responsibilities
- Provide administrative direction, leadership, and supervisor of support staff.
- Conduct Employee Performance Management Activities
- Oversee all activities for the day-to-day operations of the office support functions
- Prepare a wide variety of administrative reports and performs special projects as requested
- Ensure and maintains the data integrity of the EHR system.
- Oversee all scheduling reconciliation and works on client demographics.
- Provide and performs back up in all support staff areas (i.e. front reception, intake, insurances etc.) as time permits or need demands.
- Perform other duties as requested.
- Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Benefits
- Health Insurance (covers mental health)
- Dental Insurance
- Vision Insurance
- Disability Insurance (STD; LTD)
- Paid Time Off
- Paid Holidays
- Paid Sick Leave
- Paid Training
- Employee Assistance Program
- Life Insurance
- Retirement plan (403b)
- School Loan Forgiveness (must meet federal criteria to qualify for PSLF Program). More information here: https://studentaid.gov/pslf/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
