Outpatient Services Supervisor – MOI Orthopedic Clinic - Columbia, MO
About The Position
MU Health Care is looking for a passionate, people-driven leader who thrives in a fast-paced outpatient environment and inspires excellence in every interaction. The ideal candidate is a natural communicator who builds strong relationships with staff, patients, and physicians while fostering a culture of collaboration and respect. We seek someone who is adaptable, detail-oriented, and committed to delivering exceptional patient experiences through innovative problem-solving and team empowerment. ABOUT MU HEALTH CARE MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri.
Requirements
- Associate's degree in business or a related area, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
- Two (2) years of experience in outpatient clinic services or a directly related area.
Nice To Haves
- Additional license/certification requirements as determined by the hiring department.
Responsibilities
- Assist immediate supervisor with interviewing, selection, training, evaluation, and counseling of staff in a specific section of Outpatient Services.
- Instruct and advise staff on changes in policies, procedures, or working conditions.
- Assist in developing and implementing departmental policies and procedures that are consistent with accreditation standards.
- Collaborate with other departments to ensure the delivery of quality services.
- Assist in managing the departmental guest relations program.
- Represent and participate in appropriate committee activities.
- Confer with physicians and other staff to resolve operational problems and promote communication and good guest relations with patients and the public.
- Coordinate clerical and/or patient care activities within a section of Outpatient Services by planning, assigning, and reviewing work to provide support to professional staff.
- Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.
- Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.
- May complete unit/department-specific duties and expectations as outlined in department documents.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including nine holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
- See a comprehensive list of benefits here.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
