Outpatient Phlebotomy - Cary Cancer Center - First Shift

Duke Careers

1d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories pursue a passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. This position involves performing a variety of technical procedures in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease. It also includes teaching and performing routine clerical and technical procedures such as specimen collection, delivery of supplies, procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration, and order entry. The role also serves as a hospital laboratory representative and liaison with outside clients.

Requirements

High School diploma or GED.
Basic phlebotomy and specimen processing techniques.
Basic computer skills.
Effective communication skills.
Effective professional communication skills to interact with patients/ customers.
For Clinical Technician II: Must have at least 2 years’ experience as a Clinical Tech I or Certification as a Phlebotomist plus achieve the required competency level for specified job responsibilities.
Certification as a Phlebotomist by a nationally recognized agency/board (e.g., National Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists – Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), American Medical Technologists (AMT), National Phlebotomy Solutions (NPS), or another national certification as approved by Clinical Labs Leadership).

Nice To Haves

Completion of a structured phlebotomy training course and clinical rotation (for assignment to phlebotomy).
One year of previous clinical lab experience (for Clinical Technician I).
Certification of Basic Life Support.
Knowledge of medical terms.

Responsibilities

Perform a variety of routine and specialized procedures.
Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, and specimen management.
Obtain total volume, perform aliquot and distribute all urine specimens.
Properly determine urine volume.
Properly label aliquot containers.
Communicate in a professional and courteous manner with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level.
Obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
Utilize standard equipment to maintain positive patient identification through the maintenance of all clinical laboratory records, register/accession patients/specimens, and perform order entry as required.
Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
Receive and process specimens as required by respective laboratory area procedures and protocols.
Receive specimens into the laboratory using Beaker.
Positively ID all patient specimens, and verify all laboratory labels/requisitions, ensuring a valid order.
Properly sort all specimens.
Participate in the distribution of specimens, supplies, and reports to the appropriate laboratory staff; perform messenger/courier activities as required.
Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.
Utilize various hospital information systems and software.
Assist with the maintenance of specimens and/or slides.
Perform routine maintenance as required by laboratory procedures.
Assist with word processing, miscellaneous office tasks, and maintaining office records.
Perform other related duties incidental to the work described herein.