Outpatient Coordinator, Behavioral Health

Lifepoint Health•Sierra Vista, AZ

About The Position

Lifepoint Behavioral Health is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Canyon Vista Medical Center is located in the beautiful high desert of southeastern Arizona, committed to serve residents in Sierra Vista, Ft. Huachuca, Cochise County – a population of more than 131,000 people, and our surrounding communities. We’re comfortably nestled in the San Pedro River Valley, 75 miles southeast of Tucson. Canyon Vista Medical Center was founded in 1963 as Western Baptist Osteopathic Hospital on what was then the eastern edge of Sierra Vista. Growth and advancing technology dictated building our new 177,000 square foot hospital at 5700 E Hwy 90 completed in 2015. How you’ll contribute The Behavioral Health Outpatient Coordinator is responsible for ensuring the efficient, professional operation of outpatient services while delivering a high standard of customer satisfaction and quality patient care. This role oversees non-clinical outpatient staff, office operations, and program processes to ensure compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards. The Coordinator manages admissions, scheduling, audits, documentation, chart compliance, and data reporting, while supporting clinicians with programming schedules, therapeutic materials, group coordination, and discharge planning. Responsibilities also include maintaining staffing and attendance records, coordinating assessments, certifications, utilization review, billing support, and payer relations, as well as managing family sessions, follow-up care, and referrals. The Coordinator provides exceptional customer service to patients, families, and stakeholders, supports vital signs and screenings as needed, and collaborates closely with clinical, business, and utilization review teams to ensure continuity of care, service coverage, and efficient outpatient operations. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: More about Canyon Vista Medical Center is a 100 bed hospital that has been offering exceptional care to the Sierra Vista, Ft. Huachuca, Cochise community since 1963. Licensed by Medicare, the State of Arizona, and accredited by the Joint Commission on Accreditation of Healthcare Organizations, Canyon Vista Medical Center sets the standard for excellence in health care in southeastern Arizona. Canyon Vista Medical Center (CVMC) has earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for the Advanced Primary Stroke Center Certification. Canyon Vista Medical Center (CVMC) is proud to announce that its Advanced Wound Care Center has been recognized with five national awards from Healogics®, the nation’s largest provider of advanced wound care services. Benchmarked against 650 clinics nationwide, the center received the Center of Distinction, Robert A. Warriner III, M.D. Clinical Excellence Award, President’s Circle Award, and the 2024 Center of the Year Award—Healogics’ highest honor. Canyon Vista Medical Center (CVMC) received an “A” Hospital Safety Grade from The Leapfrog Group. This national distinction celebrates CVMC’s achievements in protecting hospital patients from preventable harm and errors.

Requirements

High School diploma or equivalent required
Basic Life Support (BLS) certification within 30 days of hire
Crisis Prevention Training (CPI) within 30 days of hire prior to patient contact
Valid driver’s license preferred
Must have clerical administrative duties experience
Experience in an inpatient unit preferred

Responsibilities

ensuring the efficient, professional operation of outpatient services while delivering a high standard of customer satisfaction and quality patient care
oversees non-clinical outpatient staff, office operations, and program processes to ensure compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards
manages admissions, scheduling, audits, documentation, chart compliance, and data reporting
supporting clinicians with programming schedules, therapeutic materials, group coordination, and discharge planning
maintaining staffing and attendance records
coordinating assessments, certifications, utilization review, billing support, and payer relations
managing family sessions, follow-up care, and referrals
provides exceptional customer service to patients, families, and stakeholders
supports vital signs and screenings as needed
collaborates closely with clinical, business, and utilization review teams to ensure continuity of care, service coverage, and efficient outpatient operations

Benefits

Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.

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