Outpatient Clinical Care Assistant

Cleveland Clinic

9d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. We are seeking a compassionate and motivated Outpatient Clinical Care Assistant to join our outpatient clinic team. In this role, you will support patient care activities under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP). You will perform basic clinical tasks aligned with your demonstrated training and competencies to help ensure a smooth and patient-centered clinic experience. This is an excellent opportunity for individuals looking to gain hands-on clinical experience in an outpatient setting while contributing to high-quality patient care. A caregiver in this position works FT - Monday - Friday 8-430pm, NO Weekends or Holidays.

Requirements

A high school diploma or GED
Understanding of human anatomy, basic patient care activities and math
Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross is required within the new hire period
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting

Nice To Haves

Additional formal training/education may substitute some or all the required experience
Proficiency in the use of an electronic medical record

Responsibilities

Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
Review printed instructions with patients.
Assist with wound care.
Document in the electronic health record.
Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.
Stock supplies and linens.
Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.