Outpatient Clinical Care Assistant- Intake Lounge

Cleveland Clinic

5d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. This role is centered on enhancing the patient experience. This includes serving as the initial point of contact and gathering all necessary information for the doctor's visit. Itoffers a valuable opportunity to explore a potential career in healthcare and may inspire the those in this role to seek additional education in the field. An Outpatient Clinical Care Assistant in this role is also familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm.

Requirements

High School Diploma/GED
Understanding of human anatomy, basic patient care activities and math
Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross (within new hire period)
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting OR additional formal training/education

Nice To Haves

Proficiency in the use of an Electronic Medical Record (EMR)

Responsibilities

Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP)
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints
Review printed instructions with patients
Assist with wound care
Document in the electronic health record
Assist with setting and closing the clinic
Stock supplies and linens
Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures
Initiate CPR and other emergency measures