Outpatient Business Development Representative

UHS•Houston, TX

92d

About The Position

Behavioral Hospital of Bellaire is dedicated to providing compassionate, comprehensive mental health care through a full continuum of inpatient and outpatient services. We offer specialized programs tailored to meet the unique needs of each individual, from adult inpatient care to partial hospitalization and intensive outpatient treatment. Our goal is to empower patients on their journey toward healing and independence, offering the support and resources they need every step of the way. Much more information available online at: https://bhbhospital.com/ Behavioral Hospital of Bellaire is seeking a dynamic Outpatient Business Development Representative to drive awareness and engagement for our step-down behavioral health services. This role focuses on educating eligible patients about the benefits of continued care through outpatient programs, supporting their long-term recovery journey. The ideal candidate will possess a strong understanding of the behavioral health continuum and excel at coordinating across departments to ensure smooth transitions and comprehensive support for patients. This position plays a vital role in bridging inpatient and outpatient care, enhancing outcomes through strategic internal marketing and patient advocacy.

Requirements

Education: Bachelor’s degree in marketing, business or related field required. Experience may be evaluated on a case-by-case basis in lieu of a degree.
Experience: Prior marketing and/or sales experience within a behavioral healthcare setting preferred.
Licensure: A valid Driver’s License is required.

Responsibilities

Meet with all eligible patients to discuss the benefits of appropriate programming options and guide them through the step-down process as part of their comprehensive continuum of care.
Assist in the development of strategies, goals and objectives related to the step-down process.
Collect and enter data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trends.
Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team discussions, etc.
Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.
Engage with patients' families and support networks to educate them about available outpatient services.
Conduct informational sessions for Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) with inpatients, highlighting the benefits of transitioning to outpatient care.
Organize daily tours of outpatient facilities for prospective candidates currently receiving inpatient care.