Outlet Server - Youyu Noodle Bar

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

7d•$12

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: It is the responsibility of the server to provide high quality food and beverage service ensure that guest have an amazing experience. Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible Thank guests with genuine appreciation and provide a fond farewell Anticipate guests’ service needs Engage guests in conversation regarding their stay, property services, and area attractions Monitor dining rooms for seating availability, service, safety, and well being of guests. Take the guest order, always trying to use suggestive sell / upselling techniques Serve food and beverage to guest throughout the F&B venue Running food from the kitchen out to dining guest Pre-bus and bus tables throughout shift utilizing a tray Complete open and closing side duties during the shift Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests. Process all guest orders thru the POS terminal Adhere to the Hard Rock cash handling policy Adhere to PCI compliance about protecting guest information Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures Notify management of maintenance repair issues Other duties as assigned

Requirements

Minimum six (6) months of related experience required
Able to work a varied work schedule to include nights, weekends, and holidays.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Be flexible and adaptable to change.
Adheres to state liquor laws and beverage control procedures that pertain to serving and handling.

Responsibilities

Provide high quality food and beverage service
Ensure that guest have an amazing experience
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
Thank guests with genuine appreciation and provide a fond farewell
Anticipate guests’ service needs
Engage guests in conversation regarding their stay, property services, and area attractions
Monitor dining rooms for seating availability, service, safety, and well being of guests.
Take the guest order, always trying to use suggestive sell / upselling techniques
Serve food and beverage to guest throughout the F&B venue
Running food from the kitchen out to dining guest
Pre-bus and bus tables throughout shift utilizing a tray
Complete open and closing side duties during the shift
Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
Process all guest orders thru the POS terminal
Adhere to the Hard Rock cash handling policy
Adhere to PCI compliance about protecting guest information
Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures
Notify management of maintenance repair issues
Other duties as assigned