Outlet Host/Hostess - American Grill
About The Position
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The American Grill Hostess is responsible for welcoming and greeting guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience in our Fine Dining Restaurant. Essential duties include, but are not limited to: •Greets guest at entrance to restaurant in a positive manner. •Obtains basic information from guest such as name, number in party, and seating preferences. •Ushers guests to seat location at a pace that is comfortable to the guests. •Promotes positive guest/employee relations. •Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. •Other assignments as directed. QUALIFICATIONS: High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Greets guest at entrance to restaurant in a positive manner.
- Obtains basic information from guest such as name, number in party, and seating preferences.
- Ushers guests to seat location at a pace that is comfortable to the guests.
- Promotes positive guest/employee relations.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Other assignments as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
