Outdoor Experience Manager

Girl Scouts Carolinas Peaks to Piedmont Inc•Asheville, NC

1d•Hybrid

About The Position

The Outdoor Experience Manager (OEM) develops, retains and increases girl and adult membership through planning and implementing engaging, dynamic outdoor programming. They are responsible for the overall camping and outdoor program management, including seasonal staffing, program design and delivery of summer camp and year-round programs, program marketing and risk management. The incumbent is responsible for providing outdoor programming at council-owned properties and in partnership with community partners. The OEM builds and maintains these strategic partnerships with local organizations, businesses and interest groups to further council's overall goals.

Requirements

Bachelor's degree in recreation, education, non-profit management or related field or an equivalent combination of education and directly related experience
Minimum of two years of demonstrated experience in youth program development and management of camp programs, including supervision of employed staff.
Demonstrated competency in community organizing, planning, time management and problem-solving/conflict management.
Willingness and ability to work regular and varied hours, including some evenings and most weekends; extended days and hours during summer camp season
Willingness and ability to live on-site during the summer camp season, which may include moving between up to three camp properties.
ACA Standards Visitor status or willingness to obtain
Certification in or ability to become certified in first aid and one or more of the following: lifeguard instructor, archery instructor, boating and climbing. Training can be provided.
Experience overseeing seasonal food service staff and health staff
Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Minimum age 25
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis, and willingness and ability to travel throughout the council's geographic area.

Responsibilities

Manage outdoor experience programming in the council's jurisdiction that could include:
Management of weekend programming
Management of summer overnight and day camp programming
Recruiting, training and management of seasonal staff and year-round staff
Coordinating services of all program and site vendors (food, supplies, program providers, etc.)
Risk management, safety, security and crisis communication plans
Development and delivery of all program activities for council-owned camps and geographic regions.
Build and maintain partnerships with area organizations, businesses and interest groups that enhance program offerings to our membership.
Provide leadership, coaching, feedback and development to seasonal staff ensuring measurable goals and accountabilities for customer service and member experience are set and achieved.
Serve as an expert resource for staff and volunteers on the Girl Scout Leadership Experience program model, staying up-to-date and informed of expansion and changes in the evolution of the program.
Establish and manage proactive risk management practices that address safety within the camp experience and environment for staff and participants. Provide leadership to staff in this area and in crisis response.
Provide an annual calendar of program activities designed to meet the needs of girls.
Work with the Director of Business Analytics to develop and maintain a quantifiable evaluation process and report to senior leadership regarding achievement of outcomes.
Work with the council marketing department to design and implement an outdoor experience marketing plan to meet attendance goals and maximize attendance.
Participate in the development of the budget for assigned programs and manage budget for assigned areas.
Manage ACA accreditation process and ensure assigned program sites meet or exceed evaluation criteria to maintain accreditation.
Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans.
Participate actively in developing environments that foster diversity, equity, inclusion belonging and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.
Perform other duties as necessary or assigned.