Outbound Sales Representative

Four Hands•Austin, TX

18h

About The Position

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins. The Outbound Sales Representative plays a key role in growing our Trade Sales business by building strong relationships and guiding customers through the full sales process. This role blends new business development with ongoing account support, using strong product knowledge, clear communication, and consistent follow-through to support customer needs and drive long-term partnerships.

Requirements

1+ year of experience in customer service, sales coordination, or a similar role
Experience working efficiently in a fast-paced environment while delivering a polished, personalized experience to high-end customers
Ability to travel and attend trade shows a minimum of 4 times per year
Familiarity with CRM tools to track activity and manage pipelines (Salesforce preferred)
Comfortable leveraging AI tools (Grok, ChatGPT, etc) as needed
Exposure to generating and qualifying and converting leads into sales opportunities
Ability to educate clients and drive product-based solutions through a relationship-building approach
Strong written and verbal communication skills with a consultative, customer-focused approach
Strong organizational skills with the ability to manage multiple accounts and priorities at once
Ability to collaborate with cross-functional partners to support sales initiatives and campaigns

Responsibilities

Participate in a 26-week structured training program covering: Product knowledge and industry insights
Outbound sales techniques and best practices
CRM and sales software usage
Customer engagement, objection handling, and closing strategies
Conduct outbound calls and follow sales training process to engage potential clients
Collaborate with sales leader and team to refine sales approach
Track progress to successfully meet training milestones
Establish foundational sales skills through assessments and role-play exercises
Consistently meet established weekly and monthly sales metrics, demonstrating readiness and performance required to transition into a sales position
Manage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management
Utilize inbound/outbound calls, emails, and other communication channels to generate new business acquisition with new and existing customers
Act as a trusted advisor by leveraging product expertise to identify customer needs and deliver tailored solutions that drive revenue growth
Educate customers on pricing, lead times, and other product specifications as needed
Proactively share upcoming product launches, extensions, and special promotions with customers
Develop and maintain a robust list of prospective customers in Salesforce through marketing leads, trade show contacts, and web inquiries
Partner with Marketing, Sales Operations, and other Sales departments to execute campaigns
Utilize Salesforce CRM to manage and track sales activities, maintaining accurate data for forecasting and reporting
Attend a minimum of 4 industry-related trade shows a year
Other duties as assigned, in accordance with training and qualifications
Uphold our Core Values and be a valuable member of the Four Hands team: Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey