Outbound Sales Associate - Merchant Services

Huntington National Bank•Minnetonka, MN

1d•$21 - $31•Remote

About The Position

Responsible for selling merchant services by setting appointments for, or transferring business customers leads to Sales Advisors, to conduct more robust solutioning conversations. You will connect with business owners and set the stage for better cash flow and payments collection services conversations in order to meet assigned production goals. You will partner closely with merchant services sales team members and leaders. as well as communicate with bank colleagues as necessary, to keep them apprised of your calling efforts.

Requirements

High School Diploma, GED, or equivalent
2 years of sales experience in financial services, especially merchant services

Nice To Haves

Exceptional communication and relationship-building skills.
Proven ability to close deals and achieve ambitious targets.
Sales expertise in the business space from $0-$3 million in annual sales.
Expertise in virtual sales in a call center environment.
Ability to multitask in a fast-paced environment.
Strong problem-solving skills and a customer-centric approach.
Juggle complex tasks efficiently within a fast-paced environment.
Participate in occasional team meetings in person.
Utilize technology effectively to manage your workload and client relationships.
Approach challenges creatively and find solutions that benefit both clients and the bank.
Proficiency in MS Office suite and willingness to travel minimally.
2-5 years’ experience in merchant services sales in a call center environment
Bonus points for fluency in an additional language
Proficiency in Salesforce

Responsibilities

Place outbound calls through a variety of lead sources
discover needs of customer
explain the high-level features and benefits of merchant products and services
recommend appointment with sales advisor and schedule those appointments, in order to meet assigned production goals
Actively prospect and build relationships with new clients, converting leads into valuable appointments.
Leverage partners to learn products and services in order to maximize cross sales opportunities.
Accurately report out all leads and status updates within the CRM (customer relationship management system) and understand trends in your sales behaviors by using dashboards and reports.
Stay informed about industry trends, competitive offerings, and client needs to identify new cross-selling opportunities.
Adhere to all company policies and procedures, including compliance regulations related to the payments industry.
Perform other duties and projects as assigned.