Outbound Representative- Remote

Travel + Leisure Co.

5d•Remote

About The Position

Outbound Reservations Sales Specialist – Create Dream Vacations & Drive Results! Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where performance and results are rewarded? As an Outbound Reservations Specialist, you’ll be at the forefront of helping our valued owners plan their next dream getaway while meeting and exceeding sales goals. We’re looking for highly motivated individuals with exceptional selling skills, the ability to build strong owner relationships, and a drive to convert conversations into bookings. If you’re competitive, goal-oriented, and eager to maximize your earning potential, this is the role for you! Why Join Us? Imagine engaging with owners who are excited to hear from you, guiding them toward exclusive vacation opportunities, and closing sales that turn their travel dreams into reality! You’ll start with immersive training to become an expert in overcoming objections, tailoring offers, and mastering our vacation products. With a work-from-home opportunity, you’ll have the flexibility to build rewarding connections and achieve success from the comfort of your home. Start Date: Friday, January 23rd, 2026 Training Schedule (4 weeks): Monday - Friday: 8:00am to 5pm CST Post Training Schedule: Set schedule will be provided towards the end of training. Hours of Operation: Tuesday - Friday: 8:00am to 7:00pm CST Saturday: 8:00am to 5:00pm CST Off: Sunday & Monday This is a fully virtual work from home sales position for candidates who reside in the states of Missouri and Texas only. Candidates who reside outside of these states will not be considered. Successful candidates must be able to report to one of our Missouri or Texas locations for new hire paperwork on day one and meet our work at home requirements (see below).

Requirements

Proven sales experience (cold calling, outbound sales, or high-volume customer contact preferred)
Strong negotiation & closing skills with a track record of exceeding sales goals
Competitive, goal-driven mindset with a passion for helping customers say “yes”
Excellent communication & active listening to build trust and uncover needs
Ability to multitask and remain resilient in a dynamic, results-focused environment
Quiet workplace free of distractions and background noise
High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m
Must be able to hardwire computer directly to a router
Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
Intermediate computer proficiency and ability to troubleshoot technical issues while at home

Responsibilities

Drive Sales & Revenue: Use your persuasive skills to proactively contact owners, present compelling vacation offers, and successfully close bookings.
Engage with Enthusiasm: Establish rapport, uncover travel desires, and craft personalized offers that lead to confident booking decisions.
Master Consultative Selling: Conduct discovery conversations to identify owner needs, position the right vacation experience, and create urgency to drive conversions.
Overcome Objections: Confidently handle resistance, highlight value, and tailor solutions to convert hesitant owners into enthusiastic travelers.
Deliver Exceptional Service: Ensure a seamless booking experience by providing expert guidance, securing accommodations, and addressing any concerns.
Educate & Upsell: Inform owners about vacation club benefits, upgrades, and protection plans that enhance their travel experiences.
Exceed Performance Goals: Strive to meet and exceed key performance metrics, including call conversion rates, revenue targets, and customer satisfaction scores.
Advance Your Career: Outbound is a high-performing, specialized queue where top sellers have successfully transitioned into leadership and growth opportunities in ORS, Wyndham Cares, and VOA.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program