Outbound Admissions Coordinator
About The Position
The Outbound Admissions Coordinator serves as a dedicated assistant to the Health Advisors, providing high-level operational and client support throughout the admissions and consultation process. This is a client-facing role responsible for calendar management, client preparedness, and maintaining seamless communication flow between clients and Health Advisors. You will focus on high volume phone calls, confirming appointments, and calendar management. The Outbound Admissions Coordinator ensures that clients are properly scheduled, qualified, emotionally prepared, and fully equipped prior to meeting with their Health Advisor. By managing logistics, reinforcing confidence in the advisor, and gathering early-stage client insights, this role allows Health Advisors to focus fully on delivering high-quality consultations. While the Outbound Admissions Coordinator does not diagnose or provide medical advice, they play a critical role in preparation, coordination, and continuity of care. Through proactive communication, CRM management, and close collaboration with the Health Advisors, this position ensures that each client arrives prepared, confident, and supported — and that advisors have the necessary information to conduct impactful, efficient consultations.
Requirements
- Strong organizational and time-management skills
- Experience in client coordination, scheduling, or support roles preferred
- Comfort working in CRM systems and digital communication tools
- Confident, warm, and professional communication style
- High attention to detail and follow-through
- Ability to gather and document client information without advising or diagnosing
- Fully remote role requiring reliable internet and a quiet work environment
- Availability during assigned shift coverage 9am-5pm ET Monday-Friday
- Consistent adherence to workflows, deadlines, and communication standards
- Participation in weekly check-ins and operational reviews
Responsibilities
- Calendar & Booking Management
- Client Readiness & Non-Negotiables
- Light Pain Discovery & Client Context (Level 1–2)
- Client Communication, Confidence Building & Advisor Edification
- Health Advisor Support & Ongoing Communication
- Systems, CRM & Communication Proficiency
- Show Rate Protection & Escalation
Benefits
- Competitive salary and benefits package.
- PTO and paid company holidays.
- Health, Dental, Vision, Life Insurance options.
- Opportunities for professional growth and career advancement.
- Remote work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
