Out-of-State Recruiter and Admissions Counselor

Penn State University • Ferguson Township, PA

3d • $51,000 - $74,000 • Hybrid

About The Position

Penn State, one of the top public universities in the country with approximately 75,000 undergraduates and almost 800,000 alumni across the world, is seeking an Out-of-State Recruiter and Admissions Counselor at the University Park campus to recruit students from key geographic areas. Reporting to the Assistant Director for Recruitment, this role is responsible for the planning, execution, and evaluation of the recruitment efforts in their assigned markets, as well as providing additional support to regional territory managers in Penn State’s primary out-of-state markets. This position offers a flexible, hybrid working environment.

Requirements

• Be a people-person, which includes possessing excellent verbal, written, and presentation skills and a strong ability and desire to connect with prospective students and families
• Exhibit exceptional customer service skills to effectively communicate with prospective students and their families about the admissions process and their options, even during high-volume times of the year
• Be able to manage concurrent projects and accurately execute work with a high level of detail and possess strong organizational skills
• Excel in an environment working independently by being accountable and taking the initiative to solve problems, introduce projects, or evolve recruitment efforts based on territory trends
• Have strong technical skills and understand the value of utilizing technology to effectively perform job functions
• Be able to operate a motor vehicle and have a valid driver's license
• Be capable of lifting at least 40 pounds and standing for multiple hours
• Bachelor's Degree
• 3+ years of relevant experience; or an equivalent combination of education and experience accepted

Nice To Haves

• Experience with PeopleSoft, Slate (or another CRM), and Microsoft Office 365 suite
• We encourage people of various backgrounds to apply.

Responsibilities

• Managing the recruitment efforts within an assigned market by reviewing the strategic recruitment goals of the admissions office, using historical data and information to determine a recruitment plan, and planning and executing recruitment events to maximize outreach and resources to successfully achieve recruitment goals
• Supporting the recruitment efforts of Territory Managers in Penn State’s key out-of-state markets by serving as a secondary counselor to attend key recruitment events, expand the reach and impact in these markets, and execute the territory’s recruitment plan at the direction of the Territory Managers and the Assistant Director of Recruitment
• Representing Penn State via a variety of events within their territory and in support of other territories, which includes in-person and virtual information sessions and admitted student events for students and families; counselor programs; high school visits; college fairs; admissions panels; and other off-campus events. Due to the volume of events, there will be extensive travel within the primary and secondary territories, which includes extended hours and evening and weekend work during peak times.
• Developing relationships with high school counselors, independent counselors, and community-based organizations within the territory, helping them to understand admissions policies and learn about opportunities for their students
• Connecting with local alumni to expand Penn State’s Alumni Admissions Volunteer Program by recruiting volunteers to assist with recruitment efforts, training alumni on admissions information to effectively volunteer at local events, and nurturing these relationships to increase interest in and effectiveness of the program
• Serving as the primary admissions contact for students and counselors within the territory, which includes handling a large volume of email and phone inquiries. This position needs to be familiar with admissions policies, as well as the available opportunities at Penn State’s undergraduate campuses in order to counsel students and families on their options.
• Demonstrating a commitment to equity and belonging through continuous development, modeling belonging behaviors, and valuing equity in the working and learning environment
• Participating in campus-based counseling activities on a regular basis, which include large group presentations, phone counseling shifts, virtual events and appointments, and email interactions, as well as staffing large-scale events and other initiatives in support of the Undergraduate Admissions Office
• Traveling for approximately 16-18 weeks during the year within the established territory and in support of other territories, which requires the ability to work autonomously, develop and manage a personal recruitment schedule, create and oversee the schedules of additional Penn State staff and alumni recruiting in the primary territory, and take direction from other Territory Managers in creating recruitment schedules in support of their territories

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees