OTA CAR PARK LEADER

Stellantis•Auburn Hills, MI

14h

About The Position

The Over-The-Air (OTA) CAR PARK Leader is responsible for identifying, defining data sources and consolidation rules to build Car Park database on his/her perimeter (technical and/or regional) for all Stellantis vehicles eligible with OTA Operations He is also responsible to define processes, automated tools, KPI and action plan while analyzing data coming from OTA car park to ensure that the configuration of each vehicle is consistent and ready for software updates and connected services activation. The Over-The-Air (OTA) CAR PARK Leader is a global role working on the global Stellantis Car Park and reports to the OTA CAR PARK Configuration Manager, in SWX/OP4C/ORO/OCPC organization. Key Missions: In a continuous improvement environment, in coordination with engineering team, software configuration team, PLM/ESLM team and OTA support team, identify, define and consolidate data sources necessary to build car park data bases for software configuration. Define, build and make applicable processes, KPI and action plans to update data base, identify inconsistency and propose remediation Define and develop automated tools to support car park and car configuration analysis, VIN list creation and troubleshooting Collaborate with engineering team to manage and analyze the configuration of the OTA car park vehicles and to launch corrective actions if necessary to improve quality of data and efficiency of OTA operations Collaborate with OTA Operations readiness and execution team in order to prepare the vehicles update and to identify the vehicles eligible for the updates Propose process evolution and tools improvement to reduce/avoid wrong vehicle software configuration in the field in relation with PLM/ESLM and configuration management team This function requires working in a multi-level, matrixed organization, including demonstrating the following abilities: data analysis skills; problem solving; engineering referential processes; continuous improvement; documentation.

Requirements

Bachelor's Degree in Electrical, Mechanical, or Computer Engineering or related degree field
A minimum of 8 years of engineering experience including:
A minimum of 2 years of Systems Integration work experience including:
Automotive electrical development and design
Telematics connectivity
Software engineering / development
End to End feature development
Multi supplier systems development
Work in collaboration with global teams
Experience with referential tools (MUSE, PLM, PPR, ESLM,CORVET, EXTRA,…)
Experience in software/hardware configuration management
Office suite and PowerBI
Experience working with waterfall and agile development methodologies
Strong Communication skills - Ability to express information in a manner appropriate to different levels of people clearly and effectively
Strong, innovative problem-solving skills and able to think quickly and adeptly about how to effectively address issues when they arise, implement effective risk mitigation plans to avoid impacting overall
Excellent Presentation skills - Ability to confidently deliver an engaging message to a group of people, which achieves the objectives
Ability to learn quickly and work independently or as part of a team.
Language: a good level in English (written and spoken)

Responsibilities

Understand feature and operational process requirements for OTA.
Define, update and maintain process and KPI related to OTA Car Park
Define automated tools requirement to support OTA car parc and eligibility process
Understand Software Configuration management
Manage OTA Car park data and data bases sources and their evolutions with new carlines, new architectures
Track and manage related field issues
Track, troubleshoot and manage related defects
Analyze incidents & anomalies using dedicated tool (JIRA, etc…)
Prioritize back-log list for engineering team
Follow-up incidents & anomalies resolution
Work closely with teams from other groups to support triage and resolution of OTA related problems in a timely manner.
Create alerts based on KPI previously identified to inform users on possible issues
As necessary, escalate issues related to OTA data consistency and drive resolution
Apply quality and documented process as make necessary proposal and changes to enhance existing processes for better efficiency
Communicate technical project status to management and key stakeholders
Document and communicate lessons learned to the team