Orthotics Technician

Rothman Orthopaedics•Philadelphia, PA

2d•Onsite

About The Position

The Orthotics Technician is a trained member of the orthopaedic team who works with all health care professionals in delivering patient care and assuming appropriate responsibilities concerning all surgical and non-surgical procedures. This role involves greeting, informing, preparing, and positioning patients for procedures, as well as providing patient and family education. The technician conducts clinical interviews, assesses patient needs based on physician prescriptions, and reads specifications to determine the type of device to be fabricated and the materials and tools required. They apply or remove casts/splints, make orthotic devices by bending, forming, and shaping materials to prescribed specifications, and fit, test, and evaluate devices on patients, making adjustments for proper fit, function, and comfort. Administrative duties include providing patients with insurance and financial responsibility information, completing work orders, billing, and notes, verifying benefits, and documenting in patient records. The technician also triages patient calls, communicates patient needs to certified practitioners or physicians, and maintains the cast room and stock inventory. The position requires excellence in customer service, proficiency in insurance verification/authorization, and strong organizational skills to maintain schedules, return phone calls, and manage stock.

Requirements

High School diploma or GED minimum education requirement
Computer skills including, but not limited to, MS Office suite
COVID-19 vaccination (as a condition of employment)

Nice To Haves

Completed courses in Anatomy, Kinesiology, Sports Medicine, Physical/Occupational Therapy and Athletic Training
Certified Orthotics Fitter or Athletic Trainer
One (1) to two (2) years experience in a clinical position
Certified Athletic Trainers or Occupational Therapy experience
Musculoskeletal anatomy and pathology

Responsibilities

Excellence in customer service
Proficient in insurance verification / authorization and maintenance of patient records
Organizational skills required to maintain schedules, return phone calls and maintain stock
Greets patient, informs, prepares and positions patient for procedure
Provides patient and family education
Conducts clinical interview of patients and assesses needs according to Physician's prescription
Read specifications to determine the type of device to be fabricated and the materials and tools that will be required
Applies or removes casts/splints
Make orthotic devices by bending, forming and shaping materials to prescribed specifications
Fit, test and evaluate devices on patients and make adjustments for proper fit, function and comfort
Provides patient with insurance information and financial responsibility information
Completes work orders, billing, and notes for patients
Verifies benefits, completes pre-certification and documents in patient record
Triages patient by telephone and communicates patient's needs to certified practitioner or Physician
Maintains cast room and orders stock inventory
Exemplifies the desired culture and philosophies of the organization