Orthotic and Prosthetic Coordinator

Sanford Health•Fargo, ND

13d•$16 - $24•Onsite

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Provides departmental support to the Orthotics & Prosthetics team. Manages many aspects of patient care, from scheduling, EMR documentation, purchasing, patient satisfaction, all the way through fabrication, billing and delivery of a prosthetic or orthotic device to the patient.

Requirements

High School Diploma required
Knowledge of medical terminology preferred

Nice To Haves

Associate’s degree preferred
Knowledge of scheduling in EPIC and knowledge of Orthotics and Prosthetics strongly preferred

Responsibilities

Responsible for assisting practitioners with coding Orthotic and Prosthetic projects
Preparing paperwork
Gathering item numbers
Looking up or calling vendor for costs
Assist with vendor order forms
Serial number forms
Triage patient calls and connect with practitioner if needed
Review and update WIPs/open orders
Updating accounts with comments
Contacting vendors for repair updates or new item information
Editing smart phrases and updating schedules/templates in EPIC
Self-directed with a high level of accountability and require minimal supervision
Ability to adapt to change
Required mental alertness and concentration to detail and confidentiality
Excellent communication and problem solving skills
Basic computer knowledge with ability to learn various programs utilized in the provision of care
Good knowledge of Microsoft Office and Windows-based computer applications
Effective oral and written communication skills
Ability to deal with the public in a positive manner