Full-Time (40 hours) Provides total joint patients with a Comprehensive Care Plan to ensure the most informative and individualized surgical experience. Contacts patients prior to Total Joint class and after surgery to collect data aimed at improving the total joint experience and providing support. They also assist with organizing and providing generalized education to the surgical services staff, working alongside the director. Leads the Hip & Knee Replacement Program (HKRP) providing data to the team, along with exploring research on improving the program. They will oversee the Hip & Knee DNV survey process. In conjunction with the Director, they will lead and support the Outpatient, Total Joint and Cataract Preadmission Nurses with daily workflow. Functions of the Position (not an exhaustive list): Leads the development, implementation and evaluation of strategic initiative to enhance the Hip & Knee Program Provides individualized patient contact, support and education throughout the surgical process and beyond Coordinates all aspects of the Total Joint Class In conjunction with the Director, leads and supports the Outpatient, Total Joint and Cataract Preadmission nurses Streamlines preadmission workflows Works to improve patient readiness, safety and overall experience Monitors Preadmissions staff performance
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Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees