Orthopedic Program Coordinator

Montage Health•Monterey, CA

17d

About The Position

Under the leadership of the Service Line Director, the Orthopedic Program Coordinator develo ps and manages a patient-centered orthopedic care program. This role encompasses patient care coordination, resource alignment, program development, and relationship building with physicians, along with maintaining program database. The coordinator will ensure the integrity and expansion of the orthopedic clinical program, collaborating with operational and clinical leaders to maintain regulatory compliance, coordinate workflows, and establish key quality metrics. Strong project management skills and an understanding of orthopedic surgery regulations are essential. The ideal candidate will excel in analytics and collaboration with diverse stakeholders, including surgeons, nursing staff, and executive leadership across Montage Health.

Requirements

Strong expertise in project management and proficiency in Microsoft Office
Working understanding of budgeting, coding, and cost-benefit analyses.
Excellent organizational and communication skills, with strong physician relations.
Ability to map and suggest improvements to clinical workflows based on dat a driven metrics
Bachelor of Science in Nursing (BSN) required or Master of Science in Nursing or Master's degree as Physician Assistant required
Project management experience, with clinical experience in an orthopedic setting.
Minimum 1 year of experience in the orthopedic program development and management, with at least 3 years of clinical experience in a hospital environment
Registered Nurse licensed in California or licensed as a Nurse Practitioner or Physician Assistant in California
Current BLS certification

Nice To Haves

Knowledge of Epic preferred
Demonstrated success in leading and sustaining improvement.
Demonstrated k nowledge of program development and regulatory standards preferred.
Lean certification preferred or commitment to complete
PMP certification preferred

Responsibilities

Project Management: Conduct feasibility studies and cost-benefit analyses. Ensure project scope, timelines, and budgets are met, while managing team expectations. Communicate effectively with stakeholders and mitigate project risks.
Program Implementation and Expansion: Lead clinical program projects from inception to completion. Develop project plans, timelines, and resource allocation.
Regulatory Compliance: Collaborate with clinical leaders to ensure adherence to regulatory standards (TJC disease specific requirements and CMS) . Monitor regulatory changes and conduct audits to verify compliance. Conduct regular audits and assessments to verify compliance and implement corrective actions as needed.
Operational Workflow Coordination: Optimize workflows across care phases to enhance program efficiency. Identify improvement areas and implement best practices.
Metrics Definition and Validation: Collaborate with leaders to define critical quality and sustainability metrics. Track, analyze, and report metrics to drive continuous improvement.
Quality Care and Clinical Outcomes: Work with leaders to enhance quality initiatives and clinical outcomes through data driven process improvement . Address issues impacting patient care and outcomes. Maintain an understanding of best practices according to NAON an AAOS
Stakeholder Management: Communicate project updates and address conflicts with stakeholders. Build strong relationships with internal and external partners including but not limited to; orthopedic surgeons, surgery schedulers, executive leadership, peri-op clinic staff, SSU staff, HIT , MarCom, Patient Access, front-line nursing staff, and Quality Management.
Documentation and Reporting: Maintain comprehensive project documentation and prepare regular reports for stakeholders.
Clinical Other Responsibilities: Stay informed healthcare industry trends and foundational understanding of billing and coding. Lead workflow diagrams, facilitate meetings, and educate staff and community members. Agenda setting, preparation and facilitation of monthly JOC meetings, orthopedic workgroups and workshops. Assist unit staff in discharging patients and improving patient flow. Round on orthopedic patients at Westland House , Inpatient Rehabilitation Unit an d collaborate with local SNFs
Works under the supervision of orthopedic surgeons to provide care for musculoskeletal conditions. In the operating room, will serve as First Assist, helping with exposure, hemostasis, tissue handling, and wound care