Orthodontic Clinic Manager - Birmingham Orthodontics

Rock Dental•Chelsea, AL

23d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Can you inspire, lead and grow an Orthodontic practice? Birmingham Orthodontics is looking for a “growth engineer” aka office manager extraordinaire! The Clinic Manger is the foundation of Birmingham Orthodontics success. Through consistent daily monitoring, and weekly reporting, the Clinic Manager is the front-line supervisor and business manager. In summary: the Clinic Manager has the overall responsibility for planning, organizing, directing and coordinating the work and resources involved in running a service-oriented healthcare practice. The goal is to ensure the company vision is attained, the values are upheld, and a dynamic environment is created. Please note: This position supports both our Chelsea and Greystone locations.

Requirements

Someone dedicated to going above and beyond to ensure the best customer service and patient experience.
Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture.
Strong management and leadership
A well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities.
Without a doubt you must have exceptional customer service experience
Intermediate Google Suite proficiency, specifically Sheets & Documents
3 -5 years Management Experience, preferably in a Dental or Medical clinic setting. Especially in a multi-specialty office.

Nice To Haves

Dental office management experience, especially in a multi-specialty office, highly preferred
Knowledge or use of an orthodontic practice management software
CPR-BLS, RDA, or other related dental certifications

Responsibilities

Provide day-to-day leadership to the practice
Partner with Regional Manager to execute business objectives and provide insights on execution.
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities.
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options.
Partner with the Recruiting team to identify, select, and hire high performing candidates.
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
Create and manage weekly team member schedules and labor costs.