Ortho Triage FT

GIBSON AREA HOSPITAL•Gibson City, IL

1d•$17 - $22•Onsite

About The Position

The triage and patient access representative should have the ability to work under pressure and the conditions of frequent interruptions. They need considerable initiative and judgment involved in decisions. Will work under supervision, performing duties in an area where procedures are standardized, but where frequent independent decisions are made. GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT To provide personalized, professional healthcare services to the residents of the Communities we serve.

Requirements

High School graduation or GED
One year secretarial experience is preferred
Typing ability of 40 wpm. Word processing experience.
Must be familiar with CPT and ICD-9CM codes, either through education or experience as demonstrated by past performance.
General knowledge of mathematics and accounting principles.
Knowledge of medical terminology and the insurance industry.
Knowledge of grammar, spelling, and punctuation to type correspondence.
Skill in operating a computer and copy machine.
Ability to read, understands, and follows oral and written instructions.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to speak clearly and concisely.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Knowledge of medical billing/collection practices.
Good communication skills to assist patients with billing questions and concerns.
Knowledge of Medicare.
Previous experience with billing forms required for different insurance plans.
Familiar with the Legal and Ethical Compliance in charging and billing.
Previous experience in the policy and procedures of billing.
Skill with computer applications and use of a calculator, and other office equipment.
Ability to deal courteously with patients, co-workers, and others.
Ability to communicate clearly.
Knowledge of Patients’ rights.

Responsibilities

Pre-register patients who will be needing xrays
Obtains necessary information from the patient to complete consent for treatment and insurance forms.
Can assist the patient in understanding his/her benefits, patient rights, and advance directive statements.
Has the ability to take the patient’s height, weight, and vitals. Will enter all of the information in to the EMR.
Verify insurance information prior to appointment and notifies the front desk if the patient has a co pay or outstanding balance that needs to be paid.
Other duties as assigned by the manager or director
Is flexible and willing to function within each area of the specialty department to assure full staffing needs are met at all times.
Communicate with the Central Billing Office for any questions or concerns about patient accounts.
Has the ability to answer incoming calls and schedule appointments for all of the providers
Effectively communicate to patient needs with the appropriate level of urgency.
Implements appropriate measures to meet the patient/family needs
Participates in unit and development and attainment of department
Demonstrates awareness and sensitivity to patient’s rights, as identified by the Bill of Rights.
Functions with an awareness and application of safety issues as identified within the institution.
Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations.
Demonstrates an awareness and application of safety issues as identified within the institution.
Demonstrates self-directed learning and participation of continuing education to meet own development needs.
Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question.
Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strive to manage situations on a reduced risk manner.
Demonstrates effective communication methods and skills, using lines of appropriate authority.
Remains flexible in staffing patterns and resolution of staffing conflicts.
Will also triage for any other specialty clinics within this department, including sports medicine, cardiology, and pain clinic.