Organizational Relations Administrator

UPMC•Pittsburgh, PA

2d•Hybrid

About The Position

Ready to shape the voice of an entire organization? UPMC Health Plan is seeking an Organizational Relations Administrator for a weekly hybrid role with three days in the office. In this position, you’ll shape compelling narratives, guide cross‑functional projects, and ensure internal communication strategies land with clarity, purpose, and measurable success. If you love blending storytelling, strategy, and technology, this is a role where your work will be seen, felt, and valued across the organization. If you love turning strategy into story, this role is your stage. Apply today!!

Requirements

Bachelor's degree in communications, English, journalism, or a related field.
5+ years of experience in communications, content creation, or project management.
Strong writing and storytelling skills with an eye for engaging content.
Experience managing communications tools or platforms.
Exceptional organizational skills with the ability to manage multiple projects simultaneously.
Proficiency in MS Office.
Strong interpersonal and collaboration skills to work effectively with diverse teams.

Nice To Haves

Familiarity with design software (Photoshop, InDesign) is a plus.
Knowledge of analytics and reporting tools to measure communication effectiveness (preferred).

Responsibilities

Support and execute internal communication strategies that enhance engagement and visibility across the Insurance Services Division.
Write, edit, and publish compelling stories, articles, and content for multiple channels (e.g., website, newsletters, social media, reports).
Ensure brand consistency and messaging alignment across all communications.
Identify and develop storytelling opportunities highlighting the mission, impact, and initiatives of UPMC ISD.
Create content for Extra.
Coordinate with marketing and design teams to create engaging content.
Collaborate with management/leadership as directed to develop and implement an effective communications strategy based on our target audience.
Develop plan (with leadership) to utilize Viva Engage as additional way to share information with employees.
Respond to communication-related issues in a timely manner.
Create analytic reporting structures for content.
Manage timelines, deliverables, and cross-team collaboration for communication projects and campaigns.
Coordinate with internal teams, vendors, and stakeholders to ensure project success.
Track and report on key performance metrics to measure communication effectiveness.