Order to Delivery - Transformation Manager - Global Business Solutions
About The Position
Our GBS Transact-to-Deliver team is reshaping the future of vehicle pricing, incentives, and billing at General Motors. We aim to strengthen GM’s go-to-market capability with centralized, integrated processes and technology that deliver real-time insight into sales and profitability. We are seeking a transformational leader that can manage large-scale projects and bring forward innovative solutions as we design and build out the future state. This is a high visibility role that requires extensive communication and coordination across our business and IT partners. This role encompasses the following key focus areas: Team Leadership Lead and develop a high-performing team of analysts and project leaders Provide clear direction, coaching, and feedback to support team growth and readiness for future roles. Strategy & Design Oversee development of a future state strategy and design (process flows and key design decisions) Look across global landscape to ensure processes and systems hold together across planned projects & releases Delivery Oversee the development of IT requirements, RICEF objects, test cases, and acceptance criteria Oversee all testing and defect resolution Support technology deployment, cutover, and hyper-care activities Stakeholder Alignment & Change Collaborate cross functionally with executive leaders across Sales & Marketing, Finance, Controllership, Global Business Solutions, and IT Ensure business teams are aligned to support projects and interlocks Contribute to change management activities with impacted stakeholders Develop business training and facilitate sessions for impacted stakeholders Integrate with data governance team to ensure data quality, controls, and ownership
Requirements
- Undergraduate degree in business related field (Finance, Accounting, Information Systems, or equivalent experience)
- 7+ years of related business, project management, or transformation experience
- Experience delivering SAP-based solutions
- Results oriented work style with the ability to drive transformation and change
- Collaborative and interactive approach to problem solving
- Strong project management skills (scope, timeline, risk, and stakeholder management)
- Strong facilitation skills to drive alignment across senior stakeholders.
- Clear and logical critical thinking skills
- Outstanding verbal and written communication skills, including the ability to interface effectively with all levels of management.
Responsibilities
- Lead and develop a high-performing team of analysts and project leaders
- Provide clear direction, coaching, and feedback to support team growth and readiness for future roles
- Oversee development of a future state strategy and design (process flows and key design decisions)
- Look across global landscape to ensure processes and systems hold together across planned projects & releases
- Oversee the development of IT requirements, RICEF objects, test cases, and acceptance criteria
- Oversee all testing and defect resolution
- Support technology deployment, cutover, and hyper-care activities
- Collaborate cross functionally with executive leaders across Sales & Marketing, Finance, Controllership, Global Business Solutions, and IT
- Ensure business teams are aligned to support projects and interlocks
- Contribute to change management activities with impacted stakeholders
- Develop business training and facilitate sessions for impacted stakeholders
- Integrate with data governance team to ensure data quality, controls, and ownership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
