Order Processor

Interior Logic Group

11d

About The Position

Looking to build your career and design your future? You have come to the right place. Summary The Order Processor is responsible for managing and processing customer orders with accuracy and efficiency. This role ensures that all orders are entered correctly, verified for accuracy, and coordinated with key departments—including Sales, Purchasing, Branch Management, and Warehouse—to ensure timely and successful fulfillment. The Order Processor plays a critical role in maintaining accuracy in documentation, supporting production readiness, and contributing to the smooth operation of the order fulfillment process.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1–2 years of experience in order processing, data entry, or a related administrative role.
• Strong attention to detail and accuracy in order entry and data management.
• Excellent written and verbal communication skills with the ability to collaborate effectively across multiple departments.
• Strong organizational skills and time management abilities; capable of working in a fast-paced environment while meeting deadlines.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of ERP or order processing systems.
• Basic technology proficiency and ability to learn new systems quickly.
• Professional-level verbal and written communication skills, including the ability to negotiate or coordinate between teams with differing priorities.
• Strong commitment to organization, time management, and process accuracy.
• Demonstrated ability to take ownership of responsibilities and maintain a collaborative attitude in a fast-paced environment.

Nice To Haves

• Associate’s or Bachelor’s degree in Business, Supply Chain, or a related field.
• Minimum of two years related experience and/or training, or an equivalent combination of education and experience.
• Experience in the flooring, cabinet, or construction industry preferred.
• Bilingual (English/Spanish) communication skills a plus.
• Experience with 2020 Design software preferred for cabinet order processors.
• Familiarity with inventory and production processes within the construction or building materials industry.

Responsibilities

• Accurately enter and process customer orders in the company’s order management system (ERP).
• Review and verify order details, including selections and quantities, by comparing all relevant documentation for each project and community scope prior to entry.
• Collaborate with Purchasing, Sales, and Branch Management teams to ensure orders are accurate and materials are available for production.
• Communicate with internal teams—including Production, Design, and Warehouse—to resolve any order discrepancies or material issues.
• Identify and resolve order discrepancies in a timely manner to maintain data integrity and workflow efficiency.
• Maintain organized and accurate electronic order files, ensuring compliance with company policies and audit requirements.
• Support the development and maintenance of standard operating procedures related to order processing.
• Complete all required daily activities with accuracy and minimal supervision.
• Perform other related duties as assigned to support operational goals.
• Compare color selection sheets to floor plans and diagrams, verifying proper quantities of raw materials or finished goods have been requested.
• Complete work order forms and compile all required information for crew leaders, drivers, quality control, and accounting.
• Use intermediate math skills to calculate square footage, yardage, linear feet, and other measurements as required for materials ordering and plan review.
• Facilitate model home orders with the Sales team, complete model discount forms, and review orders for completeness and accuracy.
• Order shorts and create deficiency reports as needed; maintain up-to-date electronic folders.
• Communicate effectively with Production, Sales, Design Studio, and Warehouse staff to proactively address potential issues.
• Participate in required meetings and training sessions, maintaining a high standard of professionalism and compliance with company policies.

Benefits

• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
• 401(k) with company match, short- and long-term disability, life insurance, and access to a
• Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most.
• Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees