Order Processing Team Lead

ASSA ABLOY • Orlando, FL

1d • Onsite

About The Position

Do you possess excellent analytical and problem solving skills? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts? If you answered yes to these questions, we should talk! Ceco Door, an ASSA ABLOY branded company, is expanding our Order Management Team. We are hiring a Team Lead for Order Processing. This role will be based onsite out of our regional manufacturing facility located in Orlando, Florida. Come see who we are at: https://www.assaabloy.com/group/en/about-us What would you do as our Ceco Order Processing Team Lead? You will lead an order management team who configure engineered to order product, ensuring customer satisfaction, quality and productivity meet or exceed company objectives. You will monitor and communicate performance, ensuring daily, weekly, and monthly goals. You would also: Help maintain the smooth and efficient flow of orders through the team, which may also include performing many functions within the team, as required Act as technical and professional mentor to team members, and serve as the first point of contact for employee concerns and questions Measure, evaluate and work to continuously improve morale, quality and productivity within a team Effectively communicate verbally and in writing, both internally to team members and externally to customers Help identify knowledge gaps, and provide or facilitate proper levels of training for team members as needed Work closely with different levels of the organization, and be comfortable providing recommendations, acting as a change agent, and facilitating development of team members The Skills and Experience you need : High School Diploma or GED / Associate or Bachelor’s degree in general business or management, preferred Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal indust ries are highly desirable General understanding of processing and manufacturing operations Previous leadership experience in a fast-paced, professional office environment Ability to learn all functions within the team including Order Processing System, Customer Service skills and coordinating an order Ability to effectively lead others towards achievement of shared objectives Possess excellent organizational and time management skills Excellent interpersonal, written and verbal communication skills Excellent computer skills preferred (Word, Excel, Internet, email, etc.) Able to work in, and nurture a team environment What we offer! We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team: Competitive Salary Paid Vacation, Sick Time, and paid Company Holidays Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance 401(k) Program with company contributions Tuition Reimbursement, Learning and Career Development opportunities Flexible Spending Employee Assistance Program Discount portal Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career We review applications regularly, so don’t wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at [email protected] Let’s create a safer and more open world - together! AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran #LI-SM1 #LI-OSA We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Requirements

• High School Diploma or GED / Associate or Bachelor’s degree in general business or management, preferred
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal indust ries are highly desirable
• General understanding of processing and manufacturing operations
• Previous leadership experience in a fast-paced, professional office environment
• Ability to learn all functions within the team including Order Processing System, Customer Service skills and coordinating an order
• Ability to effectively lead others towards achievement of shared objectives
• Possess excellent organizational and time management skills
• Excellent interpersonal, written and verbal communication skills
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Able to work in, and nurture a team environment

Responsibilities

• Lead an order management team who configure engineered to order product, ensuring customer satisfaction, quality and productivity meet or exceed company objectives.
• Monitor and communicate performance, ensuring daily, weekly, and monthly goals.
• Help maintain the smooth and efficient flow of orders through the team, which may also include performing many functions within the team, as required
• Act as technical and professional mentor to team members, and serve as the first point of contact for employee concerns and questions
• Measure, evaluate and work to continuously improve morale, quality and productivity within a team
• Effectively communicate verbally and in writing, both internally to team members and externally to customers
• Help identify knowledge gaps, and provide or facilitate proper levels of training for team members as needed
• Work closely with different levels of the organization, and be comfortable providing recommendations, acting as a change agent, and facilitating development of team members

Benefits

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees