Order Management Coordinator
About The Position
Essential Job Duties Process customer orders from Netsuite, the Web (Magento) and E-Bay Track, prioritize and expedite sales orders daily, ensuring 100% on time shipments Work with sales representatives and directly with customers to resolve sales order issues Make corrections/changes to sales orders as needed Create shipping documentation/labels via Pacejet and update orders with tracking information Create invoices for sales orders and maintain documentation Communicate parts needs for sales orders to procurement and sales teams Assist operations team and other departments as needed Adhere to and maintain ESD safety requirements in all required work areas Competencies Excellent communication skills (verbal and written) Self-motivated with attention to detail Analytical with the ability to learn quickly Experience Prior experience handling and working with IT hardware is a plus Software Requirements Working knowledge of PC and Microsoft Office applications (Outlook, Word, Excel, & PowerPoint) Experience in Netsuite is a plus ServerMonkey is an equal opportunity employer #LI-TT1 We are an Equal Opportunity/Affirmative Action Employer.
Requirements
- Excellent communication skills (verbal and written)
- Self-motivated with attention to detail
- Analytical with the ability to learn quickly
- Working knowledge of PC and Microsoft Office applications (Outlook, Word, Excel, & PowerPoint)
Nice To Haves
- Prior experience handling and working with IT hardware is a plus
- Experience in Netsuite is a plus
Responsibilities
- Process customer orders from Netsuite, the Web (Magento) and E-Bay
- Track, prioritize and expedite sales orders daily, ensuring 100% on time shipments
- Work with sales representatives and directly with customers to resolve sales order issues
- Make corrections/changes to sales orders as needed
- Create shipping documentation/labels via Pacejet and update orders with tracking information
- Create invoices for sales orders and maintain documentation
- Communicate parts needs for sales orders to procurement and sales teams
- Assist operations team and other departments as needed
- Adhere to and maintain ESD safety requirements in all required work areas
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
