Order Management Coordinator

Power Partners • Athens, GA

1d

About The Position

The Order Management Coordinator will be able to enter orders from customer PO’s or Process from EDI. This position will act as an interface between customers, planning, production and shipping departments. Must be able to maintain a high level of customer service across different market segments and be strongly detail oriented.

Requirements

• High school diploma or equivalent
• Minimum 3 years of customer service experience
• Detail oriented and high level of accuracy in transactional processes
• Thinks strategically and approaches all efforts from a proactive standpoint
• Demonstrates the ability to blend logical, analytical, and creative thinking styles
• Demonstrates accountability and ability to hold others accountable
• Fair, consistent and respectful in all situations
• Self-directed and proactive
• Skilled using computer applications including but not limited to Microsoft Office, MS Project, Lotus Notes, MRP, Intranet and Internet
• Strong abilities in conflict resolution

Responsibilities

• Enter orders from purchase orders
• Post orders into ERP (Enterprise Resource Planning) system
• Complete transactional processes in ERP (Enterprise Resource Planning) system
• Coordinate with Account Executives, Sales and Marketing Department, Scheduler and Production regarding incoming orders, scheduled delivery dates and projected delivery dates.
• Communicate directly with external customers, answering questions regarding product availability, lead times and delivery dates.
• Verify that customer orders/styles meet the quoted styles created by Design Engineering system
• Verify order due dates follow the specified guidelines of posted lead times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees