Order Management Associate
About The Position
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Phenomenex, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Phenomenex isn’t your typical scientific company. Founded nearly 40 years ago, Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers, advancing the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. Be part of our global success and together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. The Order Management Associate is responsible for Processing Sales orders with attention to detail and a high percentage of accuracy. This includes escalating issues to appropriate groups for resolution. This position reports to the Manager, Order Management and is part of the Order Management team located in Torrance, CA and will be an on-site role. In this role, you will have the opportunity to: Process sales orders with attention to detail and a high percentage of accuracy, provide accurate lead times on items not in stock. Create production orders for special batch requests, provide daily report of sales orders processed and not processed. Ensure all work is accurate and free of errors / defects. Clear orders from preorder table for processing and process specialty orders including key stocks, consignments, and standing orders.
Requirements
- High School Diploma or equivalent (GED) with at least 2 years of experience in Order Management
- At least 1 year of data entry and/or customer service experience
- Understanding of the functionalities of an ERP system, Microsoft Office (Excel) and Database Management
Nice To Haves
- Excellent time management skills, ability to manage multiple tasks and strong customer service
- Basic knowledge of Distribution and Manufacturing
- Basic knowledge of Dynamics D365 ERP System
Responsibilities
- Process sales orders with attention to detail and a high percentage of accuracy
- Provide accurate lead times on items not in stock
- Create production orders for special batch requests
- Provide daily report of sales orders processed and not processed
- Ensure all work is accurate and free of errors / defects
- Clear orders from preorder table for processing and process specialty orders including key stocks, consignments, and standing orders
Benefits
- Phenomenex, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
- Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
- Check out our benefits at Danaher Benefits Info.
- We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
