Order Management Associate II

Niagara Bottling•Diamond Bar, CA

28d•$29 - $38

About The Position

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Order Management Associate II The Orders Management Associate III is responsible for processing orders in a timely and accurate manner, setting up new customers, and managing EDI trading partner information. This role will assist departments such as Planning, Customer Service, and Transportation as a subject matter expert and will play a crucial role in resolving any issues that arise during the order process.

Requirements

4 Years - Experience in Field
4 Years - Experience in Position
4 Years - Experience managing people/projects
Intermediate knowledge of and experience with Microsoft Word, Excel, and Outlook.
Excellent written and verbal communication skills
Strong communication and interpersonal skills.
Proven technical expertise with a track record of managing and resolving order processing issues.
High School Diploma
Associate's Degree in Accounting or Finance or other related field

Nice To Haves

6 Years- Experience in Field
6 Years - Experience working in Position
6 Years - Experience managing people/projects
Bachelor's Degree in Accounting or Finance or other related field

Responsibilities

Process all orders in a timely and accurate manner.
Ensure all exceptions for EDI orders are handled outside the automated process.
Validate and resolve any issues that arise for all orders processed, including EDI, uploading orders, and manual entry.
Check for order errors (pricing issues, UOM issues, terms issues) and resolve them or contact the appropriate team for assistance.
Resolve any orders in the error table.
Utilize strong understanding of EDI processes and order management systems to ensure smooth operations.
Troubleshoot and resolve technical issues related to order processing, including uploading process for DTS loads.
Maintain database management and data integrity principles, as well as any DTS uploading files.
Use order management software and tools proficiently.

Benefits

Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!