Order Fulfillment Specialist

Ascend Wellness Holdings•Smithfield, PA

36d

About The Position

The Fulfillment Order Specialist is a full-time position responsible for accurately processing orders provided from the sales team and ensuring efficient execution throughout the fulfillment process. This position plays a key role in maintaining workflow by managing order documentation, supporting product tracking through sublotting, and assisting with tag printing. Flexibility and high accuracy are essential in supporting operational tasks to ensure smooth daily operations. In this role you ensure order accuracy and efficiency for the fulfillment process. You will also flex between tasks such as sublotting and printing tags to support overall flow of operations.

Requirements

Must be 21 years of age, be able to pass a background check and be approved for state regulating agency to receive a cannabis agent badge
Basic computer proficiency and the ability to learn order management systems
High level of accuracy and precision
Ability to follow directions and work independently
Strong communication and teamwork skills
Willingness to work overtime when required

Nice To Haves

Experience in high volume manufacturing or distribution setting
Proven ability to manage concurrent tasks with accuracy and efficiency
Basic knowledge of shipping and logistics processes

Responsibilities

Process daily sales orders promptly and accurately
Print and organize order tags for product identification and tracking
Perform sublotting to accurately monitor product batches and movement
Verify all orders, meet quality standards and customer specifications
Maintain a clean and organized work area
Collaborate with the sales team to resolve order related issues
Support other fulfillment roles during peak periods or staff shortages
Train new team members in basic order processing and fulfillment procedures as needed

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