Order Fulfillment Representative

Xcite Automotive•Westmont, IL

14d•$15 - $16•Onsite

About The Position

Order Fulfillment Representative Order Fulfillment Representative is responsible for managing company equipment, fulfilling orders, assisting employees with equipment issues, and supporting the print center. This role involves ordering, tracking, and processing returns of company assets, including laptops, phones, printers, and camera devices. Additionally, the position assists with uniform orders, Headquarters, and print center operations to ensure smooth business functions.

Requirements

High school diploma or equivalent; IT certifications are a plus.
1-2 years of experience in support, logistics, or equipment handling is preferred.
Experience with order fulfillment and inventory management is a plus.
Strong attention to detail and organizational skills.
Ability to troubleshoot basic equipment issues.
Proficiency in order processing and vendor management platforms.
Ability to lift and move equipment as needed.
Strong communication and customer service skills.

Nice To Haves

Experience working with printers, label makers, and warehouse inventory systems.
Familiarity with logistics software and asset tracking tools.

Responsibilities

Pack and ship company equipment, including laptops, phones, printers, and camera devices.
Order equipment that is not available in the warehouse.
Place orders on Amazon and various vendor portals as needed.
Track field equipment and maintain accurate inventory records.
Process equipment returns, including unpacking, resetting, and testing returned devices.
Assist employees with equipment-related issues.
Maintain and update equipment tracking logs to ensure proper accountability.
Assist with the new hire onboarding process
Assist with Google Suite logins
Order uniform stock to maintain appropriate inventory levels.
Process uniform orders placed by the field team.
Pack and ship uniform orders accurately and efficiently.
Provide backup support for the print center when the primary print staff is out or backlogged.
Replenish sticker stock when new orders are delivered.
Restock sleeves with large orders from the warehouse.
Fulfill sticker orders, including loading the printer with sticker stock and preparing shipments.