Order Fulfillment Administrator

Command Alkon•Dublin, OH

40d

About The Position

We are looking for a detail-oriented, business systems proficient, and highly organizedâ¯Order Fulfillment Administratorâ¯to join our dynamic fulfillment team. The successful candidate will play a crucial role in managing incoming orders, ensuring timely order release to the fulfillment floor, and supporting the overall logistics process. As an Order Fulfillment Administrator, you will be pivotal in ensuring that all orders are processed efficiently, inventory is managed accurately, and that delivery schedules are met to support our commitment to customer satisfaction.

Requirements

Proficient in using NetSuite and Salesforce systems for order management is a plus
Strong interpersonal and collaborative skills
Excellent time management and organizational skills
A calm demeanor during crisis situations that instills confidence and helps others
Ability to work in a fast-paced workplace and multi-task effectively
Effective communication in person, on the phone, and by email
Must be a self-starter

Nice To Haves

Knowledge of Lean or Six Sigma methodologies is a plus

Responsibilities

Understand the various unique order fulfillment processes for all Command Alkon products .
Develop and implement comprehensive order fulfillment processes to meet customer demands while maximizing efficiency.
Utilize business systems to process orders, update statuses, and track inventory levels in real-time.
Ensure that all system entries are accurate and up-to-date, reflecting the correct order status, shipment details, and inventory updates.
Provide regular reports and presentations on order volume and velocity.
Collaborate with cross-functional teams, including production planning, procurement, operations, and sales.
Successfully multitask on a consistent basis.

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