Order Entry Specialist

Aston CarterMinneapolis, MN
4d$21 - $23Hybrid

About The Position

Order Entry Specialist Make an Impact in a Fast‑Moving, Customer‑Focused Role Do you love keeping things organized, solving problems before they become problems, and creating a smooth experience for customers and internal teams? We’re looking for a detail‑driven Order Entry Specialist who thrives in a collaborative, high‑energy environment. In this role, you’ll serve as a critical link between customers, sales, finance, and fulfillment—making sure every order moves seamlessly from placement to delivery. If you enjoy being the go‑to person who keeps everything running smoothly, this position is for you.

Requirements

  • Experience in order entry, data entry, or order processing.
  • Comfort using Microsoft Office, Salesforce, and order‑fulfillment platforms.
  • Bachelor’s degree in Business, Sciences, Sales/Marketing, or related field — or equivalent experience.
  • Strong written and verbal communication skills.
  • Analytical, solutions‑oriented mindset with great problem‑solving skills.
  • Knowledge of ERP/CRM systems (MAS, Microsoft AX, Salesforce.com).

Nice To Haves

  • Highly proactive, with a knack for spotting issues before they escalate.
  • Excellent attention to detail and proofreading accuracy.
  • Quick learner with a commitment to quality and continuous improvement.
  • Familiarity with Microsoft Teams, Outlook, Word, and Excel.

Responsibilities

  • Process 20+ customer orders daily, ensuring accuracy and efficiency.
  • Enter orders into our ERP systems (MAS/AX) with precision, verifying details when needed with customers or internal partners.
  • Serve as the primary post‑sale contact, answering non‑technical customer inquiries and resolving order issues with professionalism and care.
  • Monitor order progress, proactively addressing any delays or exceptions.
  • Provide customers with timely product and pricing information.
  • Collaborate closely with sales, finance, and shipping teams to create a seamless post‑purchase experience.
  • Build strong customer relationships through clear, friendly, and consistent communication.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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